West Mill Gardens

Unprofessional staff. Maintenance does not repair anything correctly and leads to having them come back over and over to fix the same issue. Heather in the maintenance office is rude and threatening.There are little to no amenities, and the few things that are supposed to work are constantly broken. For the amount of rent charged, the condition of the property is unacceptable. Very disappointing experience overall.

Living in this apartment complex was a regrettable decision. The management was incompetent, with constant turnover leading to confusion and unresolved issues. Maintenance requests were ignored or poorly executed, leaving residents to deal with malfunctioning appliances and plumbing problems. The noise levels were intolerable, with thin walls offering no reprieve from the constant disturbances of neighbors. To top it off, the promised amenities were either non-existent or in such disrepair that... they were unusable. The units are extremely outdated. The only plus is there is a nice pool. All in all, save yourself the headache and find a more reputable living situation elsewhere. Read More

Can hear someone sneeze. The walls are very thin. Young noisy tenants

Like many of the other complaints - I moved out because I was on the lower level and the noise from my upstairs neighbor was unreal. It literally sounded like he was in my apartment. I could hear his conversations, footsteps, and even his phone vibrating. I could hear him pushing the buttons on his microwave. It’s a nice apartment with lots of storage, but the noise makes it not worth it for the price, especially on the lower level.

I’m just finishing my lease with them and I realized that most of apartments administered by garden communities the tenants have the same complaint. They invest in cheap apartments that have thin walls, and renovate it but keep the hard floor of the second level the way it is. Which is NOISY. It feels like there is just one layer of wood between you and your upstairs neighbor. In the begging the footsteps felt like it was inside my apartment. Having someone squicking and stomping above you is... horrible and you’re going to feel disappointment at yourself. Specially if you have late night neighbors, during the night the footsteps above your bedroom are unbearable. I have had times that I would wake up early and my neighbors were doing loud noise at 1-2am every 3min. Because they allow dogs here you have hear the dogs above you scratch and run and throw toys at certain times that you wanted to be quiet and relaxed.
They don’t enforce strictly the 70% carpet rule for second floors so the headache is on you.
The apartment definitely looks good and has a lot of windows and good sunlight but it’s not worth the stress and neither the price. For that price they could put a good thick carpet mandatory at least in the second floor bedrooms. At the end of the day having a good looking apartment doesn’t change the fact that you want to sleep and your neighbor is walking like an elephant above you. If you like quiet and nice this apartment maybe could work for you if you live upstairs and pray to net get a loud downstairs neighbor. Read More