Santa Teresa Terrace

I lived there for quite a few years & the rent was decent at that time that I moved in. Each year, unfortunately, the mgmt company continued to increase the rent, which was very disappointing, especially because there were not many upgrades to the property itself, other than exterior painting. During the time I resided there, I had to constantly call maintenance to come fix one of the appliances & every time they came, they would say there is nothing wrong with it. However, it didn't work for… me. The appliances in general were very old & outdated. Also, I could constantly smell cigarettes & MJ coming through the vents, so that was inconvenient & annoying. They claim they have a gym, but there were no treadmills or elliptical machines, not even an exercise bike, so not much of a gym there. I went to the pool one time only because 9 times out of 10, there were an overload of children in the pool who didn't even live there. Other times, the pool would be closed because they were fixing something. As many times that they would send out letters to the residents about this problem, people would still not pick up their dog's poop so there was always that chance you would step in it. As faithful as I was to pay my rent on time every month I lived there, there was one time my bank had a problem on their end, which caused my rent to be late. I received a letter on my door from the office staff, almost reprimanding me like I was a child, that I needed to take care of the rent ASAP or further consequences would take place. I felt like that could have been handled in a more professional manner, since I was a good tenant with an on-time rent history all the other months. When it is a tenant problem, they are quick to escalate & address the problem, but when it comes to the safety & the welfare of the tenants (such as the recent water quality in southern New Mexico with CRRUA), they did not look after the tenant's best interest or notify us in a timely manner.
There were some good moments there. I felt safe there. There were no crimes that affected me & my stay there, thankfully. The office staff were cordial. The maintenance staff were timely & professional. Our neighbors were friendly for the most part. Overall, it was an "ok" place to live & served its purpose. I feel that for the amount of rent they are asking for, they need to do a serious upgrade to the appliances, the carpeting, the gym, & some of the landscaping. (Not using my real name for Privacy Reasons) Read More

About 3 years ago, my residence used to be on the East side of town over on Viscount Blvd. The drive to work in the industrial sector next the the Santa Teresa Port of Entry was very expensive for me when it came to gas.

Eventually, I decided to find a place and move closer to my day job employer. I'm glad I did because out here, there's not really any traffic, noise, or anything of that sort. It feels completely detached from the city, and I actually like that.

Maintenance has been by… maybe once or twice for simple things such as adjusting the boiler temperature. Last summer, a couple of the guys actually stayed later than they needed to because my air conditioner went out. They fixed in within minutes and had cold air back in my unit.

The office management is not only professional, but they're friendly individuals who show compassion and care for their tenants. They take the time to listen and help whenever I was going through a rough spot.

I've grown to love this area. Maybe one day, I'll even buy a house. But until then, this is home.

- Chris Read More

The office staff is very nice the apartments are nice and cozy and also very quiet for the area they are in.

Love the community environment, all the neighbors are nice and get along. The apartment is spacious and affordable. Maintenance works around the clock to have the buildings and grounds in top shape.