2/26/26
$150 Holding Fee Retained With No Lease Signed
I applied online and paid the $50 application fee and $150 holding fee for a unit. My application was approved quickly, but the overall experience was extremely frustrating.
I notified the office the same day that my move timeline had changed. No lease was ever signed, yet the $150 holding fee was retained. Communication throughout the process felt inconsistent and unnecessarily difficult.
Even after approval, the process did not feel professional or customer-focused. Future applicants should... carefully review all fee terms and get everything in writing before submitting any payments.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Mojave Flats responded to this review
We apologize for the frustration you experienced, Alex. Your feedback is important, and we will work to improve our communication and ensure clarity on fee terms for future applicants.













