5/15/25
DO NOT MOVE HERE AT ALL!
If I could give them zero stars, I would! There is always dog poop on the ground and in front of the apartment door and maintenance rarely picks up the dog poop; they expect the tenants to pick up poop of someone else's dog. The walls are very thin so you will hear lots of noise coming from the apartments next door to you. There are frequent car break-ins and they will also tow your car if your registration is not up to date. They also have people who come enter your apartment without your... notice to check alarms in the apartment and they also have maintenance perform yard work in front of tenants' front door without notice. The staff, Essie and Paige are very rude after you have paid the rent for move-in; they do not acknowledge their tenants nor the apartment needs! They also try to charge you lots of money when you move out although the apartment is left looking the way it was when you moved in. Save yourself the trouble of living here, do not make a terrible mistake!
Review from Apartments.com
Property Manager at Tivoli responded to this review
We're sorry to hear that your experience did not meet your expectations. Our team takes resident feedback seriously and strives to maintain a clean, respectful, and responsive community for all. While we understand that move-out charges and lease... responsibilities can be a point of contention, we always provide clear documentation and follow industry standards when assessing units at move-out.
Regarding maintenance and communication concerns, we follow notice protocols in accordance with local laws and aim to provide timely updates for all routine inspections and service needs. As for community cleanliness, all residents are expected to clean up after their pets, and we do our best to monitor compliance and take corrective action when necessary.
We regret that your time with us ended on a frustrating note and wish you the best moving forward.
-The Team at Tivoli