The Alexander

We pay exorbitant rents for a building that supposedly includes a lot of amenities but then the amenities have been out for a long time. The indoor pool has been unusable for about a year and the the printer in the business center has almost never worked over the last year. If amenities are going to be out for so long, you HAVE TO decrease the rent. The call boxes don't work (and I have needed them in emergencies) and most of the entrance doors to the building are never locked. And the paint... of the lines that delineate the parking spaces are mostly invisible. But you call this a "luxury building." Read More

There is too muc disconnect between the front office people and the residents. Emails don't always get replied to. That AI thingie is making the disconnect worse. The front office people do not seem to value the residents as people.

When the indoors pool hasn't operated properly for 9 months now, we should be given a discount on the rent for all these months.

The parking spots lines are hard to see in many areas of the garage. It would help to repaint them.

The water is being shut off... too often and the announced intervals are too long. Read More

The new administration are wonderful. My household had an income adjustment due to my wife starting a new job and there were some hiccups during the transition, while the previous administration will have been processing an eviction notice by now, the new administration was patient and empathetic during this process, finally our finances were back on track and we were able to catch up...we appreciate you Ruth, Mary and Mrs. Hernandez...thank you.

No accountability. No response. Lost property and packages. Lived here for 5 years before the new management and it has taken a cliffdive immediately with the new ownership. Do not recommend in any sense.

We loved the previous company who were there for our stay for 2.5 of the 3 years! We were so sad to see the crew go. Hopefully we'll see the same kindness and less robotic responses from the new team :/