The Alexander

There is too muc disconnect between the front office people and the residents. Emails don't always get replied to. That AI thingie is making the disconnect worse. The front office people do not seem to value the residents as people.

When the indoors pool hasn't operated properly for 9 months now, we should be given a discount on the rent for all these months.

The parking spots lines are hard to see in many areas of the garage. It would help to repaint them.

The water is being shut off... too often and the announced intervals are too long. Lee mas

The new administration are wonderful. My household had an income adjustment due to my wife starting a new job and there were some hiccups during the transition, while the previous administration will have been processing an eviction notice by now, the new administration was patient and empathetic during this process, finally our finances were back on track and we were able to catch up...we appreciate you Ruth, Mary and Mrs. Hernandez...thank you.

No accountability. No response. Lost property and packages. Lived here for 5 years before the new management and it has taken a cliffdive immediately with the new ownership. Do not recommend in any sense.

We loved the previous company who were there for our stay for 2.5 of the 3 years! We were so sad to see the crew go. Hopefully we'll see the same kindness and less robotic responses from the new team :/

Overall, great place to live with great amenities, the pipes banging all the time is rather annoying. The parking is great and the fob entry is great.