Towers of Colonie

Front office staff is the face for any tenant. The front office staff sucks, they are rude always lying about availability! The only pro is the location, lot of cons like mice, old fashioned heating without thermostat, carpet gets flattened after six months of usage, walls are not sound proof, windows are may be 100 year old ones as imagine about heat cost in winters!!!

I've lived here for almost three years, and it will be my last. The apartment is okay, the best part about it is the location. I've had heater issues that took them a while to fix which left me with a very cold winter last year, and it feels like they're constantly having piping issues. The maintenance team is very nice, but the office team can be very rude and clearly don't want to spend their time listening to your needs. Something that is extremely annoying is the fact that the building is… only wired for Spectrum. So after your first year when Spectrum doubles your rate, there is nothing you can do because you can't have a different service provider. If you're going to let Spectrum hold a monopoly, then include the costs in the amenities. On top of that, when I first moved in they had no wifi connection, just a cut-off wire sticking out of the ceiling. I had to wait two weeks for Spectrum to come out and put in the plug so I could use wifi/cable. I get that the apartment doesn't cover that side of the business, but are you not able to prepare me so I could have set up a meeting on move in day for someone to come out?

Also, why can't we have any pets? Other tri-city rental apartments with carpeting allow animals, why can't we have them here?? Read More

Great location and the apartment buildings are well maintained. It is located close to Wolf road with lot of restaurants near by. The maintenance staff is courteous and quick to fix the problems and they helped me unlock the door when i was locked out even after hours. They have a community hall for hosting large parties which the residents can book twice a year. Overall it is a nice place to live.

I lived at the Towers of Colonie for for 4 years and in that time I have had to deal with management on several occasions from changing roommates, issues with the apartment and other general questions. Every single time I dealt with the staff at the main office I was given awful service. It felt as though I was inconveniencing them every time and when I would ever ask a question I would get a quick remark with an undertone of "I'm better than you". On top of the rude service the price for the… apartment is well over the value of the apartment. I can see why they are having all of the promotions over the last 4 months, they can't get anyone in. Knowing how cheap they are I bet they would even pay the referral bonus they had been offering, I couldn't even get back $5 on my laundry when I moved out. If it weren't for the location of the apartment I would have moved out 2 years ago when I switched roommates. In all do not let the outer appearance of the grounds and location fool you because the beast lies within the walls of the office building. They will great you with a smile and then belittle you with a grin. Read More