Eagle Rock Apartments at Fishkill

3 months in, so take this review with a grain of salt, but everything has been great so far. Spacious, well laid-out apartments. Friendly and extremely attentive concierge service (Shout out to Samantha and Dan), every nitpicking issue we had addressed within hours. Great neighbors who seem to respect each other. The location is excellent with very easy access to nearby highways, stores, SBUX, etc... We did our due diligence and looked at many other local rental options prior, and the… value here was obvious. Read More

If I could give a zero I would. Incompetent. Dirty. Unkept. Most extras that with lease don’t work. Do not respond to emails or phone calls And I could go on and on. Highly disappointed and I’m being nice. Can’t say how I really feel

I would have enjoyed my tenancy much more if the staff in the leasing office were competent. Once you sign the lease they are done with you. Moving in was so much more stressful than it needed to be. It took five trips to the leasing office to get my gate access fob to work. I was never given a mailbox key and that was three more trips to the office. I was told I was assigned a specific number parking space only to find out a few days later, I was misinformed and was actually assigned a… different space number. Emails go unanswered, phone messages are also ignored which always requires you to stop into the office, during their limited work hours, the lack of customer service is so frustrating. On a positive note the maintenance staff is excellent. Read More

I was disappointed in this complex. They pass off fully depreciated appliances and surfaces with a "cheaper" rent, but the appliances run but do not work well. The surfaces wear out easily (carpets) and the rent is not much cheaper than you can get elsewhere with upgraded appliances and surfaces. They blame any problem on you when leaving after you have left and they take your security deposit. This is probably done industry-wide, but these really are not luxury the way they advertise. The… brown accent wall is an unfortunate decision due to the way the units are designed with low natural light and no overhead lighting in the living room. Garbage is expensive because people are allowed to dump without question. The units are not well maintained. Our a/c filter hadn't been changed before we moved in and was the reason the unit broke on the hottest weekend of the summer. Maybe try and get them to commit in writing to getting security back before you have to be out and fix the problems yourself. They will just replace and charge you. Read More