6/26/26
Zero Transparency, Zero Flexibility—Worst Property Application Experience I’ve Had
I had an extremely frustrating and disappointing experience with this property management company while applying for Woodcrest East.
As someone relocating from out of state, I expected basic transparency and professionalism—something this company clearly lacks. After going through an unnecessarily detailed application approval process, I was shocked by what followed:
Refused to provide actual unit photos
Refused to provide a video walkthrough
Refused a FaceTime/virtual tour
Refused to allow... virtual lease signing
Refused to accommodate even a weekend visit
Instead, they expect you to travel hours just to sign a lease, without even verifying whether the unit matches their vague and inconsistent listing.
The website itself is equally poor—the “Contact Us” section doesn’t even provide a real way to contact anyone, which says a lot about their level of organization and accountability.
At no point did I feel like a valued customer. Instead, I felt like I was being asked to blindly trust a system that provides zero transparency while making unreasonable demands.
If this is how they treat prospective tenants, I would strongly question how they treat actual residents.
I would highly recommend thinking twice before applying here.
Review from Apartments.com
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