12/24/25
Poor Property Management
While the location is nice, the property manager has been consistently rude and unapproachable. Simple questions are often met with an unpleasant tone which makes it uncomfortable to communicate concerns. Professional and basic courtesy are essential in property management, and that has not been the experience here. Unfortunately this has been a reoccurring issue as the last property manager acted in the same way. This suggests a pattern rather than an isolated experience.
Review from Apartments.com
Property Manager at Franklin Street Apartments responded to this review
Thank you for taking the time to share your feedback. We’re glad you enjoy the location, but we’re truly sorry to hear that your experience with our property management team has felt unwelcoming or discourteous. That is not the level of service we... strive to provide.
We take concerns about professionalism and communication very seriously, and we appreciate you bringing this to our attention. Creating a respectful and responsive environment for our residents is extremely important to us, and your comments will be reviewed with our team to ensure improvements are made moving forward.
If you’re open to it, we would appreciate the opportunity to discuss your experience further and address any concerns directly. Please feel free to contact our office so we can work toward a better experience.
Thank you again for your feedback.











