9/18/25
HVAC still broken and no mailbox key after weeks — zero response from management.
Living here has been a frustrating experience. Since the day I moved in, the HVAC system has not worked, leaving the apartment uncomfortable and unfit at times. Despite repeated requests, management has been slow to respond and has failed to resolve this basic issue.
To make matters worse, I still do not have a working mailbox key weeks after moving in. This has prevented me from receiving important mail and packages, which is unacceptable for any apartment community.
The lack of communication... and urgency from management shows a disregard for residents’ needs. Reliable heating/cooling and access to mail are fundamental, and the failure to provide them makes this a very disappointing place to live.
Review from Apartments.com
3 People Found This Helpful
Property Manager at THE VANTAGE APARTMENTS responded to this review
Thank you for sharing your experience, James. We're sorry to hear about your concerns with the HVAC system and the mailbox key. Understanding your frustration, we're committed to creating a comfortable living environment for all residents. We invite... you to contact us directly so we can discuss these matters in more detail. It's our priority to improve your living experience at The Vantage.







