THE VANTAGE APARTMENTS

AVOIDDD THIS PLACE!

My husband and I moved here in January, and it has been a nightmare ever since. During the tour, they show you a beautiful community room and other “nice” areas to create a fake image of a well-maintained, welcoming place. Don’t fall for it.

In reality, everything in this complex is falling apart. Since we moved in, we have dealt with:

Basement flooding, water even went through the wall all the way to the 5th floor. We had to be evacuated for hours.

Constant utility... issues, including no hot water or no water for days sometimes

Terrible maintenance, with requests ignored for weeks at a time.

Our current situation is the worst. We reported water dripping over a month ago. It got so bad that mold started growing, and the ceiling eventually cracked. Despite countless calls, emails, and visits to the office, they kept promising “urgent” repairs but did nothing. Only after over a month of being ignored did someone finally show up — they cut open the ceiling, but it still hasn’t been properly repaired.

To make matters worse, the building above us and the building below us are having major leaking issues too.

Once you sign the lease, they completely stop caring. There is no empathy, no accountability, and no sense of responsibility toward residents’ health and safety.

Avoid this place at all costs. Do not be fooled by the fake friendliness and staged tours. Read More

If I could give 0 stars I would this Apartment complex is the most horrible place i have lived in there is constant trash problems, elevators are always broken and the place always stinks . Most recently we have had to evacuate are apartments due to a flood , with no power, no water, and most importantly nowhere for us to stay this is now day 2 we’re they still don’t have a resolution and have left us to feigned for ourselves as high as rent is they could not even offer us a place to sleep

the property is older but very nice is maintained. the manager greta has made it clear what they want to. the bare minimum.

from the constantly broken trash shoots, random and frequent water shut offs, flooding parking lot, broken gym equipment, and the list goes on.

I have gone months with a broken stove and shower. only to find out they can fix it right away after i had to go into the office and demand help.

they claim they are busy when ever i reach out over email and calls. they have... even admitted to seeing me call and not answering. when i asked about ignoring my emails they down play how long it has been since trying to get a hold of them. all the while not missing a beat looking for payment.

the office is horrible to deal with instead of ever apologizing they will blame everyone else INCLUDING YOU. its not their fault they cant answer the phone, or give a call back, or they cant respond to emails. that is their genuine belief Read More

Terrible service. The dishwasher broke more than a week ago. Nobody wants to fix it. The office says it's not their problem. Another company does it. That company doesn't have any employees now. We have to wash all the dishes by hand. We go to the office every day. They promise to help and call back, but they don't do anything. We talked to the manager Natalia and some guy. They promise, but they don't do anything. The air conditioner doesn't work all summer. The heater kept breaking down in the... winter. Without warning, they introduced a fee for water in the middle of the contract. There are no water meters. They charge as they please. The sauna hasn't worked for a year and a half. They don't have time to take out the garbage. It's very dirty and smells bad. Rats will probably appear soon. There were already cockroaches this winter. The carpets are very dirty. Nobody cleans them. The jacuzzi and outdoor pool haven't worked for two years. But they are working now. This is a very dirty complex with very poor service. They demand payment on time, but they themselves don't want to do anything. I do not recommend you to live here. It may be cheaper here, but it is worse for your health. This is our last year here. Friends are also leaving here. The barrier at the entrance has not been fixed for 2 months. Building number 3. Cedar road 27060. And one more thing. They are willing to pay to leave a positive review here. You can see these photos from other people. Choose other apartments. Read More

Maintenance is horrible. I put in a request for my apartment and I’m yet to hear from anybody. I’ve lived here for two years and I don’t think I’m gonna renew my lease here they’re overcharging in the middle of our lease. They increased The rent my charging for the sewage and water. The garbage overflows if we don’t even have it, actual number to security turnover rate is horrible If they’re not careful, they’re gonna turn into slumlords