The Heights Apartments

My daughter moved in on August 15th. On Night 1 we see roaches in the kitchen, bathroom, bedroom and foyer. This continues every night since. On Night 2, a rodent ate through unopened food on the dining table. Every morning since we find rodent droppings. My daughter only spent 2 nights there. We notified the property on August 20th that we were breaking the lease. The place is disgusting and they did not provide a livable space. They are still holding us to 60-days' notice plus the... 2-month penalty, so 4 months' worth of rent despite them putting us in an INFESTED room from Day 1. You put a new tenant in an infested room and then hide behind legalese when they leave? Shameful corporate behavior; disgusting ethics (and property).

Other things of note when we moved in:
- The shelves were covered in granular material. We believe this to be spices. Floors were gross. Did they not clean?
- The dishwasher inside was COVERED in mold. They did replace it when we called them on it, but the disconcerting part is that the dishwasher was running when we moved in. My conclusion: someone saw it and tried to cover it up.
- A/C did not work. (They replaced it.)
- Screen door was broken.
- Lights outside the building were not working, so the walk from the parking lot to the door was in near darkness.
- Walked the alley behind the building--hanging conduit, open cable boxes, decrepit balconies.
- Fire doors to outside are damaged with gaps at bottom.
- Hallway carpet was disgusting.
- Fire extinguisher hanging off of wall.
- Gaps in perimeter fence.

I wish I could post pictures here, then I wouldn't have to say this: Do not sign a lease here. Read More

This apartment is so awful. While the (current) property manager and the maintenance staff are nice, the apartment is in complete disrepair. Though we cleaned religiously, our apartment was infested with bugs and mice were living under our sink, in our pantry, and behind the oven. Our electric bills in the summer, if we turned the AC on, were more than 450 dollars, and the apartment never was cooler than 81 degrees (we were on the third floor). Our lease ends in August, but we couldn't stand to... live there and are living elsewhere for the remainder of our time in Cincinnati. Please DO NOT live here. This place needs to be condemned.

The community is disgusting as well. Loud, leave trash everywhere, and leave their perishable grocery deliveries in the lobby for DAYS on end (I'm talking meat, cheese, eggs, etc).

My car got broken into once also. The property used to have a "security" Honda CR-V patrolling, but that only lasted for 2-3 months at the most. Read More

There is a massive cockroach infestation, and it is so far gone that nothing can be done about it. There are spiders, roaches, massive centipedes, hundreds of flies, gnats, and more. I had pest control come out multiple times, and each time they told me they are doing everything they can, and to wait it out to see if the infestation ever improved, but it never did. The day I moved in I saw the first roach, then eventually started seeing multiple every day no matter how often and deep I cleaned.... Eventually I saw 4 small, baby roaches that were freshly hatched in my bed, kitchen, and closet, and I decided to buy out my rent and live in a hotel until I found new accommodations somewhere else. The place is disgusting, and the hallways and lobby's smell like moldy food. There are roaches crawling on the walls in the hallways, and flies everywhere. I'm going to submit a review on their actual website with pictures.

When I first moved in, the place was disgusting and there was hair everywhere. I vacuumed the carpet when I first got there, and the vacuum was filled with dirt and hair. I scrubbed the bathtub, and my paper towels were dark gray and there were blonde hairs everywhere (I have brown hair).

Maintenance is a disgrace, and lies to you about all of these issues. DO NOT LIVE HERE. I cannot stress this enough. Read More

It’s not Where are you live Its How you live is convenient and great for the price. current resident

Micr and roach infested do not move here. Loud neighbors nasty outside no one picks up dog poo this community is horrible