The Rise

I used to live here and so I will start off with the pros: conveniently situated in downtown not far from the short north and an easy commute to many areas. New apartments and okay size of unit, washer/dryer in unit, cable included in rent, parking space inside complex for $25 monthly, community Wi-Fi, and exterior of apartments look good. The management/office team were friendly.

Cons: Some residents allow their front entry doors to slam constantly whenever they come and go. At all times… throughout the day and night so it is a constant disruption. You hear toilet seats dropping and it is quite loud. I know there will be some standard apartment noises which is inevitable. However, certain noises should be suppressed by quality construction practices such as soundproofing and better insulation. I could clearly hear my neighbors in the restroom and in their bedroom (conversations amongst other things). It was almost as if they lived in my apartment and that is not good whatsoever. I prefer more privacy and want to enjoy my space! Parking for guests - on street parking is a small area so that is extremely limited. The interior painting can be better as you see splatters and drip marks as though it was rushed, especially on the gray paint. I had problems with the air conditioner numerous times, and this was frustrating every time I wanted air it never worked properly. The maintenance team would always fix it, but it was like it became a temporary fix for a short time period and then the problem would arise again. But they were always courteous, and I received a token for the mishaps! Read More

I like the fact that the apartments are brand new, modern amenities, sleek look and nice aesthetic overall. Prime location with excellent price point and very close to everything you could imagine and more when you think of downtown living. A few things I think could be improved upon. First, it is very difficult to reach anyone in the office. Whether you call, send an email, or message through the portal... you do not hear back or get anyone for that matter. I can see who comes into the office… so it amazes me that there is no contact yet if you go inside the office someone is there?? Some of us enjoy personal customer service and it would be nice to speak to a live person. I had issues with my AC and you would assume this would not happen being that the place is new but that was a problem in the summer heat. However, the maintenance team helped a great deal but I did not get a call etc. as to when they would come...again communication.

Lastly, parking is a problem at times. The residents get to have assigned parking spots which is great for a small fee. But, there are times when you leave or over the weekend when you come back home and someone is in your spot. Whether it is for a short time or not and a lot of residents here work various hours and travel - which should not matter whether my car is in my assigned spot or not. I am paying for a spot that no one should be parking in...simple as that. Guests have to park on the street which is common in downtown living but there are homeowners across the street so I am sure they are trying to maintain their street parking too. Overall I had to give three stars because the small things could make this place so much better. Read More