Waterford at Sugarcreek Apartments

Thank you for your review and for being part of the community! We're so glad to hear you'd recommend us to friends and that overall you've had a positive experience. We appreciate your patience regarding the lighting updates—while some of these... improvements do involve outside vendors and can take longer than we'd like, we're optimistic the final steps will be completed very soon. Thanks again for your feedback and for sticking with us! Read More

Thank you for taking the time to share your feedback. We're glad to hear you’re enjoying the community and its amenities, but we’re sorry to hear about your concerns with the trash compactor area. We understand how important cleanliness is, and our... maintenance team has recently started power washing the area weekly to help keep it looking its best.
We also kindly ask all residents to do their part by placing trash inside the compactor and avoiding leaving items on the ground. When everyone works together, it truly makes a difference. We appreciate you being part of the community and are always looking for ways to improve! Read More

Thank you so much for the kind words! We're thrilled to hear that you’ve been happy with your move and that our team has been able to support you along the way. It means a lot to know you’re enjoying your home and that both the office and maintenance... teams have met your expectations. We're lucky to have you as part of the community! Read More

Thank you so much for taking the time to leave such a thoughtful review! We’re so glad to hear you’ve enjoyed your time here over the past two years and that you’ve had positive experiences with our maintenance team, amenities, and peaceful... surroundings—those hiking trails really are a hidden gem!
We do appreciate your feedback regarding the timing of some community-wide updates. While we always aim to address these as quickly as possible, certain items like the pool and exterior lighting are coordinated through outside vendors, which can sometimes cause delays beyond our control. That said, we completely understand the frustration and are always working to improve communication and speed wherever we can.
Thank you again for being a valued resident and for your recommendation—it means a lot to us! Read More

Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the welcoming environment—that’s exactly the kind of community we strive to create. We're glad you’re loving the cozy community center (and yes, that coffee machine is... pretty futuristic!). Having a private garage is definitely a bonus too. We appreciate you being part of our community! Read More