Big Creek Apartments

Have never been able to park in my garage because they never help w issues w garage !!

Do not consider renting at Big Creek Apartments. My experience has been marred by consistent safety concerns, property damage, and a general lack of management responsiveness.

Safety Concerns:

Multiple vehicle vandalisms: My car, along with others, has been damaged, with documented police reports for both hit-and-runs and deliberate keying incidents.
Security Breaches: Unidentified individuals have gained access to the building and attempted to solicit personal information, including Social... Security numbers and phone numbers.
Unruly Behavior: The presence of unsupervised children creating hazards by breaking bottles on the grounds, and rampant dog waste left behind by inconsiderate pet owners adds to the overall feeling of a neglected environment.
Insufficient Security Measures: The sole security camera appears to be stationed solely at the trash compactor, demonstrating a lack of commitment to resident safety throughout the property.
Management Issues:

Unresponsive Staff: Despite repeated attempts to address these concerns with management, no significant action has been taken to improve security, enforce community guidelines, or hold violators accountable.
Financial Disappointment:

The significant cost of rent for this apartment complex is wholly unjustifiable given the substandard living conditions and lack of security measures.

Recommendation:

There are far better housing options available. Prospective renters are strongly advised to look elsewhere for a safe and well-maintained living environment. Read More

They refused to refund the 70 dollars application fee, and they already had an issue with my scholarship sponsor. they should have informed me that they don't accept my proof of income before letting me pay for the application.

I have lived here for some time and will be leasing an apartment somewhere else in the next month or two. The manager is condescending, unhelpful, and rude. Constant turn over of maintenance and front office staff. The manager seems impossible to work with. I would not recommend this apartment. Fluctuating water bills, lots of hidden costs. Maintenance in the unit is poor at best. It's not a surprise that no one stays here long.

We are resident of this community for the past 5 years. These are great sized apartments, however other than size there is nothing positive to say. The water bill is a main concern in this community, I must say you need to have special skill to understand the water billing system. since I have been staying in this community for 5 years, I can see the difference our water bill started at 50 dollars a month and now we are paying close to 200 dollars a month and that too they don't have a billing... cycle randomly they bill is recently I got 350 dollars bill for 45 days. the fully part is the management will decide your water usage they say average per person is 40 - 50 dollars etc. The truth is they also don't understand the problem.. the real for couple of months ( 2 months) we ll be out on vacation, even then you get the same water bill , how that can happen? when the suite is closed for 2 months, who is using water? I have lot of friends around here. some pay 5 dollars a month and some pay 400 dollars a month. Anther fun is the recent bill of 331.5 USD I noticed on June 1st week itself, however the bill was not generated, when it was generated, the office people says the reading was taken till 06/22 . how did the meter got to know my usage for 06/01 - 06/22 ahead and calculated the amount ? isn't it funny? they generated the monthly bill on 07/10 and the due date will be 07/10.. less than 24 hrs.

The worst part if office management says they don't know about the bill because it is coming from guardian water & power, but guardian water & power ask us to talk to apartment office. End of the day they make us as a joker. Some time I keep paying the bill because talking to these people and listening to their make up stories is pain-full.

This is real story, still want to move in to this community, please be prepared for this. Read More