Alexander Park

Alexander Park seems to be a nice complex from the outside. The apartments are also spacious, but the level of cleanliness and hygiene is very poor. When I moved into a 2 bedroom/2 bathroom apartment a few days ago, I found a dirty cooktop, a stained dryer, stained carpets, a bad smell all over the apartment (probably because there was no proper cleaning of the HVAC system when the previous tenant left), a broken food waste disposal, stained and smelly kitchen cabinets, a bad smell coming from... the fridge, cigarettes and used napkins in the balcony, etc. Basically, the apartment was not cleaned for moving in. When I told the leasing office that the apartment needed more cleaning, they told me it was not necessary. I am very disappointed as I had to pay out of my pocket a cleaning service to come and clean my apartment properly. I think this is unfair given the high rent they ask to pay, which also includes maintenance fees. If you are planning to move to one of their apartments, please keep these things in mind. Read More

It's somewhere to live I guess..
Parking sucks. Utilities are nuts. Black mold in vents in a basically brand new building. Toilets get clogged with nothing but liquid. Takes 5 minutes to get hot water, then it runs out in 5 minutes. If you use an Air Fryer at the same time as using the dishwasher you'll blow a breaker. There's a weird trash pickup thing you're forced to pay for, which means everybody just leaves their trash outside in the halls for days. Snow removal is non-existent. The... leasing office is non-existent. People let their dogs poop everywhere without picking it up. Your car WILL get hit multiple times, and rummaged through because there's zero security. Read More

Counting the days till we can leave. Utilities easily cost $300-$450 in the winter with minimum use. Parking is horrendous, you can't get a spot in front of your own building most days and it's so tight you can hardly get in and out. Neighbors are loud and you get people outside honking their horns, playing with their locks to make beeping sounds. Giant dog wakes us barking every morning and night. Trash you get fined for leaving out but the compactor is so full you can't throw anything away... properly. House centipedes and ants run the place. Good luck. Read More

This is the worst apt I’ve ever been in. Nobody answers your calls or emails. I can hear people walking/stomping around all night and all morning. They make you pay a trash fee but if u leave your trash out they charge you an extra $50. They took my recycling bin. Dog poop is all over the grass areas. Loud traffic that’s booms through the apartment. My utilities were $300 in the winter. I honestly hate paying to be here every month and I’m counting the days I get to leave.

Let’s do start with the glue that holds this building together, literally, MISS Carley! She is the face of Birge and Held. The girls in office have been nothing but respectful, kind and courteous and I’m a resident of 3.5 years. Since she runs multiple sites, she makes herself readily available to anyone who needs her. Now let’s talk about the boys, hardest workers in Franklin County. I always recommend this community to my friends that are moving from near and far. Thanks guys for making my... stay nothing short of eventful. Read More