District 119

I lived here for 4 years. While the experience improved after the property was bought out by the current company there are several issues that should be noted. First, there is zero practical enforcement of pet waste pick up. There are little land mines everywhere all the time. Secondly, despite it being a 'non-smoking property' pot is regularity. Thirdly, maintenance is sub-par. It took literally 1.5 years of complaints, tickets, emails, phone calls, and eventually getting the county safety... board involved to get a ceiling leak fixed. In addition to all of that customer service is iffy, and really depends on the day you interact with them. Lastly, the folks that live there are very dirty people that leave garbage just lying around regularly around the property and in the elevators. I should also mention that security is non-existent. Over the 4 years I lived there I came home form business trips to find my car had been hit and damaged 3 separate times. There's no surveillance on site, no access control, and the front gates that are supposed to be fully functional were functional maybe 3 months out of 4 years. Considering the price of the units and everything listed above I don't think this could reasonably be billed as anything approaching 'luxury'. Also be wary of the fees they charge on move out. They'll charge you multiple hundreds of dollars and claim you didn't clean, even though cleaning is literally part of normal business in preparing for the next resident and is not spelled out in the lease like some other charges are (which, if it's in the lease, fine you agree to it). In summary, I'd avoid this place if you're looking for an actual 'luxury' comfortable experience. Read More

I should have honestly looked at the reviews before living here. It has been a rough 12 months. Where do I start? Management has no organization. Maintenance does not do any maintenance whatsoever. When I moved in, I had a broken washer machine & my kitchen sink was hanging to the ground. Management shows no sense of urgency when it comes to maintenance issues. Months will go by before anything is fixed. There are ROACHES. I could go on & on. The apartments have an amazing set up, but... maintenance/management RUINED the entire experience for me. Read More

This is far from a luxury experience. My neighbor and I have had to call 911 three times in a 2 week period this month due to domestic violence upstairs and another call for a woman breaking a car windshield and neighbors door in front of the building. The officer who contacted me about the situation said to contact corporate. The office management refused to give me a phone number for corporate. So expect to not get great customer service here. There is dog poop everywhere despite having a "poo... prints" program. The parking is terrible in the evening. Expect to park far away from your apartment. The security gate rarely works. Packages get stolen and cars get broken into. The neighbors and I are frustrated with maintenance. The apartment office closes early some days without warning. No notification. They are terrible at returning emails and calls. Very poor management. Office staff is unprofessional. Unfriendly. Unhelpful. Read More

For a "luxury community" this place is horrible. The gate is just one big joke, it's broken 90% of the time. And even when it does work, they leave it open for the entire day and just close it at night. So it doesn't really protect anything. The apartments themselves look nice but have underlying problems. Crappy paint on cabinets, screws just sticking out, things falling apart, rusty vents and light fixtures. The front office never answers you on anything, always say "I'll get back to you" and... then proceed to never get back to you. Noise complaints at least twice a week, parties happening at 3AM. Recently, they gave us less than a 24 hour notice to clean everything out of our kitchens and bathrooms, so that they can spray pesticide where we eat. And the best part: when you want to contact corporate about your issues, it's almost impossible to get ahold of them. It took me 2 MONTHS of phone calls, emails, and bugging the office staff to finally get ahold of them, and then proceeded to get no apology and just got excuses for everything. Would get 0 stars if I could. I have never been more upset at any company in my life. Read More

apartments are older than pictures would indicate. inside commo areas not kept clean. smells of dog urine and smoke. Walls are very thin so you hear EVERYTHING. Rental office personnel appear to be nice and amenable but in reality they are not and do not respond if you question them about anything. Overall its just not worth the money.