Silver Springs Apartments

I rarely leave negative reviews, but future renters deserve to know what they’re getting into.

Living here was one of the most frustrating rental experiences I’ve ever had. There were repeated water issues throughout my time in the apartment, and despite multiple maintenance requests and repeated notifications to management, the problems were never properly fixed.

Water damage is not something that should be ignored. It’s not only inconvenient but can also lead to much bigger problems if left... unresolved. As a tenant paying rent on time, I expected my apartment to be maintained and repairs to be completed correctly—not endlessly postponed or covered up with quick fixes.

The lack of urgency, poor communication, and failure to permanently resolve ongoing maintenance issues made it clear that resident concerns were not a priority. No one should have to constantly follow up just to get basic maintenance handled. They did not offer any help to relocate apartments (for the same price) barely let me out of my lease early with no penalties. Renters insurance claim was denied to even cover my damaged belongings as they told the insurance company it was ground water damage, however to my face they have no clue where the issue is coming from.

If you’re considering moving here, I’d strongly encourage you to think twice. An apartment should be a place where you feel comfortable and confident that legitimate maintenance concerns will be addressed. Unfortunately, that was never my experience here, and I cannot recommend this property. Read More

Negligence of property: my wife and I waited six months for a dryer to get fixed and never did, extensive water damage they claim doesn’t exist, absolutely no water pressure/doesn’t stay hot, but the maintenance guys will lie to your face and say it’s because of the distance between the water heater and whatever plumbing you’re using, and of course the people in the office will not give you a number to contact their bosses’ boss, so you can’t actually file a complaint. When you call their parent... company, Valiant Residential, they give you the classic “We’ll call you back”, but have never done so, not even once. Very terrible place to live, avoid like the current plague. Read More

This place is gross. Had serious medical issues while living here and spent 3 months in the hospital. Family moved me out in that time and was told I wouldn’t have any balance and they would cancel my lease. Then over a year later my credit got hit with $2,700 balance to this place. Guess they thought I’d die and not have to worry about this. All they want is your money and will not take care of the roaches, just spay a little after complaining enough. I get it’s a business and operate with... money but if they told my family the balance up front it would be paid. Now I’m unable to rent places from this bs collection. Stay far far away from this place. Not worth any of your trouble. Read More

This place is terrible, don’t ignore the bad reviews, it has rats, roaches, and when things break they don’t care to fix them in a timely manner. My ac has froze up numerous times, my dryer (that is included in the apartment) barely dries and now it doesn’t work, it has been almost a week and nobody cares to fix it. It was broke when I move in and now it will be broke when I move out. There has been a leak under the sink the entire time I’ve lived here I have told them about it numerous times... but it’s not high on the priority list. The balcony has rotting wood and I’ve asked for the boards to be fixed because it feels unstable they put foam in the cracks, still feels unstable. The neighbors have dogs they just let run around without a leash I’ve been chased numerous times into my apartment, I’ve told them about this and they do nothing. Great place to live if you have low expectations and can deal with nothing ever getting fixed properly and rodents and bugs… can’t wait for this month to be over so I won’t live here anymore!!! Read More

I love the townhomes themselves but maintenance is horrible i lived here over 3 months but they haven’t fixed anything i put in multiple tickets