2/7/26
No follow through
3 bedroom we originally moved in had mold so after 4 months of living there with mold we had to move. They moved us to a smaller 2 bedroom. Manager said she would fix the balcony due to it being unsafe to even walk on (her words) but never fixed anything. Poor drainage and the master toilet made a knocking sound which they didn't fix after I reported it. Paint falling off 2nd bathroom ceiling they never fixed after they were notified. Paint falling off the ceiling in the garage as well. ... Not enough parking and lots of pine needles in gutters they don't clean out. They aren't in the best shape. There is no insulation so be prepared for very high electric bills. There are tons of wasps & spiders. There are no screens on the windows so you can't open a window for fear of bugs flying in. The website says Manager lives onsite which is incorrect. They charged me for a months rent after I had already moved & damages but never sent me a bill or itemized list of the damages. No mention of my deposit either. They just sent it to a collection company to collect. You can find something nicer for the price they want for this place.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Stonebridge Townhomes responded to this review
Thank you for taking the time to share your experience with us. We’re sorry to hear that your time in the community did not meet your expectations.
Our team is committed to providing a well-maintained, comfortable living environment and to... addressing concerns in a timely and professional manner. We continue to review our processes and communication to ensure we are delivering the level of service our residents deserve.
In accordance with privacy and Fair Housing guidelines, we’re unable to discuss specific details regarding homes or account matters here. However, we would appreciate the opportunity to connect with you directly and review any remaining concerns.
If you are still part of the community or open to reconnecting, please feel free to reach out to our office at your convenience. We’re here to help and would be glad to assist.
Thank you again for your feedback.
