9/2/25
Verified Renter
I don't love that management conducted a covert inspection of our apartments, presumably looking for unannounced animals, under the guise of inspecting the maintenance quality of our units.
I had several items to address but all that happened was two people entering into my apartment, one engaging me in brief polite (distracting) conversation while the wordlessly other snooped around my unit for about 30 seconds, then they both left without a word.
They do not care about the condition of the... apartment and do not trust their residents.
I don't love being lied to, simply put. Please do not do this in the future, as it is pretty disrespectful and insulting.
Review from Apartments.com
Property Manager at ReNew Murray Hill on Hall responded to this review
Anonymous User, thank you for taking the time to share your experience. We strive to be transparent with our residents and are concerned to hear that you feel this was not the case. We value your residency and would like to discuss this further.... Please contact us at renewmurrayhillonhall@trinity-pm.com at your convenience.