6/23/25
Verified Renter
Revue I have lived here for six years and the cleanliness of the apartments has decreased overtime. The garbage and recycling area is always overflowing onto the ground and scattered into the surrounding area. This was supposedly addressed by adding garbage service but the garbage service doesn’t show up two to three days out of the week - even after they are contacted. I am assuming that a lot of the garbage is from people who live outside of the complex but nothing has been done to address... this issue. There are rodents in the garbage area. It is a health hazard. It is unsanitary.
Parking has gone up by $15 dollars a month. Why? $50 a month for a reserved parking spot is outrageous.
The small pool is not cleaned daily during the summer. Last summer we didn’t have a pool skimmer so the residents weren’t able to clean it ourselves when maintenance didn’t. The pool also remains an issue with non residents obtaining access. Management does nothing to enforce their own pool rules about guest access. There are large parties held with an extensive amount of non residents.
There is also a large piece of plaster missing out of the bottom of the small pool on the shallow end.
Management will clean the front pool, as this is next to the office where the new residents come through, before they will clean the back pool.
Outside lighting fixtures were replaced on both the buildings and around the property when this money could have been spent on paint and power washing.
The cost to live here continues to increase while the cleanliness is not held to the same standards.
Review from Apartments.com
Property Manager at Sofi at Murrayhill responded to this review
Thank you for taking the time to share your experience, Wendy. We appreciate your long-term residency and understand your concerns about cleanliness, maintenance, and amenity use. We are paying extra close attention to the secondary pool to ensure it... is maintained to standard and inspected on a more regular basis. We are also exploring options for general upkeep of the exteriors and common areas. Thanks again for sharing your feedback. We're always looking for ways to improve!