Forest Ridge

Zero accountability. After providing the required documentation/evidence, they denied it and stole my money. Doesn't respond to emails or calls unless its convenient for them.

I moved into an apartment with many issues already, and some still unresolved. The management will take a long time to get back to you on anything, will not respond to maintenance requests and the maintenance staff is very unprofessional. I've put in numerous maintenance requests with multiple issues and they would come and do one thing and leave without resolving the other issues or communicating anything to me. They always leave a huge mess behind, including one time finding one of my towels... had been used for something and then thrown into my washer covered in bark dust (as in LOTS of bark dust) so that I had to clean it all out by hand because it was too big to fit through the holes in the washer. No one ever bothered to apologize or say anything about this when I complained. One day I was having my sink worked on because I had low water pressure, and then I came home to find my garbage disposal sitting on my kitchen table, again with no explanation.

When I moved in they would not allow me to bring my own washer and dryer, but assured me the once I was getting were newer. These are clearly at least 20 years old and do not work well. My dishwasher has melted parts in it and they have looked at it and done nothing. I asked them to tell me if it was safe to use and have no idea if they ever even looked at it. One of my heaters does not work, after two work orders I'm giving up on that one. The carpet is old and stained, the ceiling fan was broken when I moved in and took a month to get it working, my bathroom towel rack was promised to be replaced but has never been and is broken and has sharp jagged edges.

Needless to say, if your apartment needs anything, and it will because its old, you will not get it in a timely manor, if at all, and will probably have to clean up after if it is fixed. I would not recommend this place for the price you can get a much nicer apartment in Salem. The only good thing about it is that its right next to Minto Brown Park. Read More

I really wanted to like the place...but...after living here for just over 3 months, I have the following to say as a warning to those considering the place:

Choose a sunny location to avoid black mold and damp carpets and walls. This will bring up your cooling costs in the summer, but those 1978 single pane windows and uninsulated walls will do NOTHING to keep out the damp!

Keep your dog away from the approved "potty areas" because very few people pick up after their pooch and management does... nothing to alleviate the issue. My dog had to go through three rounds of medication to get rid of the giardia he picked up there. The only way we were able to bring the numbers into the normal range was to stop visiting the potty areas.

Be prepared to choke on smoke! There is no smoking allowed in the apartments, or on the grounds - supposedly - but each and every day featured a steady stream of smokers lighting up at the top of the driveway, right behind our living room!

The plumbing is ancient, the toilets small, the cupboards dinky, the appliances are original to 1978 and should have been scrapped long ago and the electrical outlets nearly non-existent!

The manager was pleasant and had an open-door policy, the office staff was polite.

After three months, we left the place cleaner than it had been when we took possession, we used 3M Command Strips for all wall hangings, there were no bugs, and I steam-cleaned the entire carpet on my way out the door, however, here are the charges I was presented with on my Move Out Statement:
Painting $65
Cleaning $190
Carpet Cleaning $70
Blind/Window Covering Cleaning $42
Extermination!? $75

That's over $440! When I moved out of my apartment that I'd been living in for three years in Fresno, CA - they refunded me every penny of my deposits!

Run away from Forest Ridge Apartments - you've been warned! Read More

After having severe respiratory issues where I had to go to the hospital we found that we had mold growing in our apartment. Under the bubbles I was assured were paint in the bathroom. Also found it growing through the carpet. We had asked multiple times to have our window seal cleaned because of mold. They came once and it grew back. They never came again to clean it after multiple attempts of reporting it. After moving out we were charge bogus fees for maitntance that was not needed. Like $203... for the cabinets that were fine before we left. DO NOT MOVE HERE UNLESS YOU WANT TO BECOME SICK FROM BLACK MOLD AND CHARGED FOR THINGS YOU DIDN'T DO. Read More

My wife and I moved to forest ridge from southern California sight unseen. Doreen and her staff were fantastic and understood what we wanted and our anxiety about relocating to a new city. We were very pleased with the apartment upon arrival it was just as described neat and clean with full size washer and dryer and a nice floor plan and we love the the location. Located in a nice wooded hillside in south Salem, walking distance to Minto Brown park, the Willamette river and the Salem Golf Club... is only 5 minutes away. It is far enough from the city to have that country feel yet downtown is less than ten minutes away. The entire staff including the maintenance team have been great and easy to work with and did I mention the price is well under market (it is) the only reason were leaving is because we bought a house in the area the management even made our lease break a very fair and painless process. Read More