The Grand

I have resided in this location for one year and have found the overall experience to be ABSOLUTELY TERRIBLE! While the surroundings are pleasing and peaceful, the maintenance service has consistently fallen short every.singe.time. I have had to submit numerous requests for repairs, resulting in a lack of reliability in the appliances provided. Despite having my washer machine replaced twice and a broken dishwasher and AC unit, which fails to function properly during the summer months, making us… unable to sleep because were drenched sweating all night. The maintenance team's efforts have been insufficient. Maintenance told me they're understaffed and has stated the appliances here are cheap and have been numerous request for the same problems within the complex.

Additionally, the thin walls contribute to a lack of privacy, as I am frequently able to hear noise from neighboring units which doesn't bother me, but can be a problem for others..

I bit the bullet and went for this complex anyways but totally regret my decision. Please listen to all of these reviews and STAY AWAY. I am not the type of person to write a review and complain about anything but this place sucks so much that I had to leave a review. It turns out, I should have listened to these reviews because it was a total disaster. Read More

Drove an hour to go tour a two bedroom apartment only to find out they don’t have a model of a two bedroom to show! The lady wasted our time for a half hour before we realized there was no actual apartment to view. She tried to show us a one bedroom that would be totally different so we just left. Don’t waste your time if you need a two bedroom. You won’t see it til you move in.

I stayed in a fully furnished month to month rental in The Grand at Neshaminy during October and November of 2020 and had a wonderful stay. The apartment was incredibly comfortable, well maintained, and spacious. Management was very responsive and reasonable to work with. I had read some negative reviews online and was hesitant at first, but after staying there I was very grateful I took the leap. It's really one of the nicest places I've ever stayed, I had a great experience/no issues, and it… was very solid value. Read More

This is the worst place to ever live. Just like all the other reviews, it’s true. I cannot wait to move out when my lease is over. I have two babies and was left with no ac for over a day. My apartment was 90 degrees and we had to call 5 times and go down to the office to get the window units I was promised before 12 on the second day that we were addressing ac issues. We had to move our pets and babies out of the apartment because it was so hot and the maintenance person stated he may have… fixed it but to let central air unit run and if there was no change to call after hour maintenance which the temperature didn’t decrease but he could care less due to it was 4:45 pm and he was off the next two working days. We didn’t get window units until 4:30 pm until the next day. We then get a electric bill for 267 dollars which is over a hundred dollars more than the year before and the maintenance man stated that the window units uses the same amount of power as the central air which is not correct as we spoke to a HVAC repairman and he stated that is incorrect. We tried to complain but no one in the office cares and just pushes everyone off but to “fix the issues” they gave us a 25 dollars credit for rent for the inconvenience but that doesn’t help my family as now my children have to do without. There is no eta on when the unit will be done as they have a subcontractor who comes out once a week and it takes him the whole day to replace one unit so we are on a wait list with the rest of the people that have window units which our neighbor has had window units all spring and summer so that tells you how many people have window units. Not to mention the holes in our ceiling from maintenance replacing the light fixture before we moved in and never covered the holes or the gross lines from the old fixture. My point is you would be better off living in a box than this complex. They are beyond rude and management is just as bad as the people that you deal with in the front of the office. Read More