251 Dekalb

Apartment come with mouse and mold and it took 4months to get rid of both

Do not move here! Moved out and they sent my security deposit to someone else. After waiting 2 months for them to resolve the issue. They then tried to tell me I moved out 10 days after the end of my lease. Which is completely false. Company is completely disorganized and unprofessional.

This apartment looks great from the outside, but after living here, there have been many issues recently. Mice in our apartment, plumbing issues that often cause the water to be turned off for hours at a time, there was even some roof work done that caused a small fire in our apartment and we had to be relocated for a month and the fire damaged our property. ALSO the leasing office has not honored 2 referral credits that i earned after referring some friends here (before i knew of all the... issues). They are asking for proof of referral when it is their responsibility to keep and are not giving credit when they owe me $1000. Poor management, rodents, and all these other issues are some of the many reasons to STAY AWAY FROM HERE Read More

The property has a severe mice infestation throughout their building. The staff and maintenance team acted negligently and incompetently towards the issue and tried to put a band-aid on the problem instead of truly fixing the poor quality of their building. It was so bad that the leasing office was mad at me for hiring an outside exterminator (that I paid for) because there were 4 mice in my apartment in less than 10 days. I was only there for about 3.5 months before moving due to the stress of... having mice as roommates! I talked with other residents who shared the same problem and even mentioned roaches in one of the buildings. Read More

Staff is incompetent they don’t have no regards to great customer service the reviews are consistent so that says a lot. There are roaches the exterminator only comes out on Thursday and only spay a few areas. Cars get broken into safety concerns. Amenities are a joke gym equipment always broke poop always dirty when it is open. Water and electricity shut off often with minimum notice. Walls are so thin that you can hear your neighbors normal tone conversation. They find any reasons to but fines... on your account they are money hungry to say the least. There is nothing luxury about this apartment complex but the price tag it’s like an upscale high rise project building. They don’t clean the common area bathrooms. If i can give this a negative review i would. I can’t wait until my lease is up. Don’t move here there are better apartments in the area. Appliance in the apartment are old and don’t work and don’t let something break the wait time to getting things halfway fix is too long for the money that is being paid. There should be a mandatory customer service class for all staff don’t be fooled. They control the heat and ac meaning if it’s hot in April you have to wait until l they switch it to AC. And with global warming it’s bad during in between months. Read More