The Point at King of Prussia

WORST management, their stock line is "we understand...we will look into this...and they don't care and do not look into anything. While the lobby area looks nice, walk through the building any time of day and you will smell the stench of weed...the smell comes through the vents in the apartments and permeates the hallways. The management said "not their problem" AND...if you get mail or packages - do not expect to actually receive them as items are left out in the open for all to steal...again.… ..management says not their problem. THIS IS THE WORST possible place to live...STAY AWAY Read More

The place constantly smells like weed. Break-in and management never alerted residents (I live next door) despite saying they would. Safety is a huge concern given that management did not do anything about the break-in I am aware of which makes me question how many more have gone unreported. Water STINKS, management will yes you to death and actually does nothing. POORLY designed apartments - I find it gross as heck that the closets are located IN THE BATHROOM next to the toilet! Living here… while building a house and cannot wait to get out of here! Read More

The team here is top-notch. Rebecca, Bianca, Kaylin, and Asia are very friendly and accommodating. This was the only building in the area that actually made me feel welcome. They’re doing it right over there. The apartments are gorgeous, and I love the hardwood flooring throughout. No one likes carpet, and this is the only place that offers this option. The massive closets are a bonus too.

I've been living here for two months and was so excited to move into this luxury apartment. However, there are some pros and cons I'd like to share with you.
Pros:
1. Everything is brand new! New refrigerator, dishwasher, washer, and dryer. I believe it's the newest apartment in the King of Prussia town center.
2. Great gym and pool, feels like a resort!
3. The property management team responds to residents very quick, normally within 24hrs.

Cons:
1. A strong marijuana odor comes from my… bathroom vent and living room vent EVERY NIGHT.
I've brought this to the management team five times, despite management stating that the units have their own vent system. Understandably, it's hard to pin point which unit(s) are the cause and they did have an email blast to remind the tenants of their no smoking policy. The odor went away for a week then it came back and I reached out to management once again and it seems like they've given up. They've resolved to have us call the Police and gather the evidence ourselves.

2. Windows don't stop sound very well. If you live facing the pool or garden, you'll constantly hear the outside. From people just lightly moving seats, to chatter, to every single raindrop on the window sill. When it rains, it gets quite loud and does make it hard to sleep.

3. The mailroom. It's really cool and feels luxurious, but they just have all the packages in a mail store room that isn't sorted consistently. I think the longest I've spent looking for a package was 20 mins. They label the boxes with your unit number from time to time, but more often than not it's just a free-for-all. Read More