Bentley Ridge

We moved in sight-unseen to Bentley Ridge because of the pandemic and have absolutely no regrets. Staff & maintenance are quick to reply to messages and requests. The amenities in the community - pool, gym, walking path, monthly activities, garden plots, car & vacuum station, dog park, etc have made our experience here delightful. There is a reason the apartments get rented quickly.

The grounds are beautiful! Staff is excellent and quick to respond to questions and repair requests. Great location. We love it.

Throughout the whole process of finding a place, Amanda from the office was great to work with, very responsive and the best customer service I received out of the complexes I reached out to. Friendly and clean community with lots around, very close to main shopping centers and bars/restaurants. My apartment was SPOTLESS when I moved in, super super clean.

If noise, smoke, and mold aren't a concern for you, then this review isn't going to help much.

The apartments are nice enough, this property is best described as "Renter Beware." Read the lease agreement very carefully before you sign it, because it's incredibly invasive. Of course, management simply chooses not to enforce portions of it that are inconvenient, and attempt to persuade you to move instead. As an example: the lease says they'll quickly solve issues with nuisance animals. But our… neighbor's dog barks for hours at a time most days. But the management team has put more effort into encouraging us to leave (we'll waive the penalty if you break your lease) than resolving the issue, and the dog is still barking as I type this.

Even without the barking the noise is still considerable. The wood construction readily carries noise between apartments - and not just adjacent units. We live in a first floor apartment in their newest building, and every day we can hear every movement of our 3rd floor neighbors.

And finally, we reported a mold problem when we first moved in. We were told by management that, "Mold doesn't have a smell." This is not true. Mold often has a musty, earthy smell. We were told, "we looked at your bathroom, and we didn't see mold, so you don't have any." This is also incorrect. Mold can hide beneath the paint, behind the drywall, and above the ceiling. We had to buy a dehumidifier to keep the room dry enough to reduce the smell.

Finally, though we live in a "completely smoke free building," the grounds around the "smoke free" building are constantly littered with cigarettes. When we reported this, we were met with disbelief, but then a flier went out reminding everyone that the area was smoke free. New cigarette butts continue to appear.

Do yourself a favor and think twice before moving here. Read More