Silk Factory Lofts

The new property management company (purchased in 2018) has been very dissapointing. They recently raised prices significantly at a time when maintenance is spotty, there have been problems with ants, and access to ammenities is limited due to COVID-19.

Renter beware!

Overall, the building is in decent shape with good amenities and lots of parking. However, pest control, plumbing, and other maintenance issues were recurring in my unit and other units. Although the onsite manager is pleasant, the property management company is one of the worst I have experienced. You can find better options in the area.

I have lived here for over two years now, and I love it. I am retired so I am here most of the time. Silk Factory is very diverse, clean, friendly, quiet and most of all, I feel very safe living here. Management staff is very friendly and professional. They have events that bring people together here, such as a Book Club, Christmas dinner, Taco nite, Wing nite, etc. If I have any issues, they are fixed ASAP. My neighbors are all very friendly and helpful. I lived in a house for 30 years and… before I chose this place, I visited others....Silk Factory was/is the best. This is my home and I hope to continue to live here for many, many years. Is this place perfect...no, but what place is, on this planet. Read More

Paradise Management is absolutely terrible. When i moved here it was managed by a different company then purchased by Paradise Management. The difference is astounding. Where do I begin.... The community events are terrible now, where we used to have great interesting get togethers, now its 'Donut Day' aka donuts in their office between 9:30-4 - I'm already at work at that time and I envy your lackadaisical work hours, so glad you're using the community fund to feed yourself...Or the emails… they send - its impressive how unprofessional these people are with unnecessary snarky comments and strikingly inappropriate timing. For example: Since taking over, this management cant seem to get the call box to work, a call box that had no issues for years. Yet in the same email they notified it is still offline (their fault) they felt it was appropriate to chastise the residence for smoking too close to the building? Nice guys. The leasing office was run previously by 1 or max 2 knowledgeable and friendly people - but now its 3 people on Facebook or their phones who are inconvenienced by your presence. Previous management knew every resident by name, I've had to reintroduced myself 4 times to the same woman who just cant give me the lowest level of respect of learning my name - trust me we've had multiple lengthy conversations but again this management does not have the decency to understand this is your home while you're a resident. Have anything broken in your apartment? Too bad, they will 'try' to fix it and fail over and over.
The apartments are all different and some are nicer then others but I cant stress enough that its not worth dealing with this management. You will want to bang your head against the wall dealing with these folks ineptitude. Maybe you think on move in 'hey they aren't so bad' but as soon as something goes wrong, which is inevitable, you will get to face their utter incompetence and indifference towards their work

Look at the reviews from the last 5ish months, clearly fake. Read More