Merion Trace Apartments

Since Woodwork has purchased Merion Terrace things have been horrible. Stolen packages from a locked package room
. Being advised that we can not review cameras without acquiring a police report. Which is silly everytime something is stolen . And yes, it happens often. And they have zero plans in place to fix this issue. In fact they have signs making drivers continue to leave packages in a different area than where you actually live. Even though people open boxes and steal from there. There is... a horrible mice and bug infestation. I have sent almost 7 request within a 6 day period for two separate issues with no response or call back yet. Prior to this, I’ve only ever contacted maintenance twice in all of the time I’ve been here. The two previous times I’ve gotten a response and resolution within 24hrs. New management has worsened the experience . I’ve noticed so many poor changes and differences since. Not worth it. There are better places in this price range. Ones that aren’t dated and bug ridden. Ones where the management team
Answers the phone and reply to calls after taking your money. There is so much I could say, truly. Also, they added utilities a couple yrs back. They are unable to tell what you use specifically, so expect to pay 3 times what you paid previous months, at random. I live alone and my utilities are almost two to three times more than before, even when I intentionally use less. They are literally guessing what you owe and taxing it to your rent every month . Beware! Read More

Merion Trace Apartments has potential, but the management falls short. The maintenance team is decent, handling basics, but the property manager’s attitude is dismissive and often arrogant.

Communication is poor—power outages last hours without notice, and I’ve had to reach out myself for updates. Garbage piles up at the entrance, creating a bad smell, and the laundry room is practically unusable, infested with cockroaches crawling inside machines. The manager just blames the laundry company,... ignoring basic cleanliness.

There’s also constant construction noise, which makes it tough to relax or work from home. Overall, this place could be good if management took accountability and maintained the property properly. Read More

Quick response. Maintenance is great. I’ve been here for a few yrs. Thanks guys for your kindness.

We have spent 2 years at this apartment and we can only say good things about it. Excellent parking, far more space than needed, we always had unused parking on both sides of our car when parked in the afternoons. The unit was clean with brand new kitchen furniture, neighbors are kind, and management was just plain awesome with prompt response to communication, repair work was prompt on the few occasion when it was needed (lock and bathroom job). The complex is in easy walking distance from 69th... street Septa station which allowed me to commute to center city during my stay there, and my wife could take the family car to work with no conflict. Its also probably one the best rate we could have found, for lots of quality items all available in one location. Great stop in Philadelphia during our travels, thank you!! Read More

My boyfriend and I lived there for 2 years, and we absolutely loved it! The staff was extremely helpful and friendly, and if you had any issues, they would take care of it right away. The location was quiet, the neighbors were friendly, and it was located near lots of shopping areas and public transport. Honestly, it was one of the best renting experiences we ever had, and we were sad to say goodbye to the Merion Trace team.