Lofts at Pocasset Mill

Today I showed up for my 2 pm with Tess who arranged to show me an available one bedroom apartment. I walked in Leasing office and staff member had no idea of who I was and when I told her that a woman named tess was to show me a one bedroom place, she told me "Tess" was artificial intelligence and she had no one bedroom available. I drove over a half hour for me scheduled tour. Terrible first impression. Wasted my time and gas. Completely inconsiderate and no apology. Just blame it in... fake team member? No! Be a human who is accountable. What a terrible experience. I didn't deserve this. Read More

The property exterior was very appealing. The apartments were generously spacious. The location was conveniently close to a shopping ,. It was also literally mins away from the highway. Overall, if you are looking for nice then you should definitely consider this property.

Wish you could give zero stars to this place.

So a few tips about this place.
1. Poorly constructed. The walls are very thin so if your neighbor sneezes you will be able to Bless them. If your neighbor smokes, you are now a smoker too. Don't bother complaining about the noise. Management can't be bothered to actually address issues directly.

2. Garbage is not taken on a very good schedule so dumpsters are often full with residents leaving garbage on the ground so expect to see rats... .

3. Halls reek of pot but again don't bother complaining to management. The most they will do is send out a general email but fail to actually address the issue with tenants known to be smoking. So not a great environment for a family.

4. Management used to be good but the new ones are totally useless. They refuse to address issues. They never bother provide feedback. You need to constantly hound after them for follow up and even then get incomplete answers. They also enforce the rules poorly and seem give preferential treatment to tenants they prefer.

5. Also due to someone in the building complaining about having the news on the lobby tv management has decided to always have on unprofessional and imbecilic shows on all day. So you are constantly bombarded whenever you go through the lobby. Read More

So a few tips about this place.
1. Poorly constructed. The walls are very thin so if your neighbor sneezes you will be able to Bless them. If your neighbor smokes, you are now a smoker too. Don't bother complaining about the noise. Management can't be bothered to actually address issues directly.

2. Garbage is not taken on a very good schedule so dumpsters are often full with residents leaving garbage on the ground so expect to see rats.

3. Halls reek of pot but again don't bother... complaining to management. The most they will do is send out a general email but fail to actually address the issue with tenants known to be smoking. So not a great environment for a family.

4. Management used to be good but the new ones are totally useless. They refuse to address issues. They never bother provide feedback. You need to constantly hound after them for follow up and even then get incomplete answers. They also enforce the rules poorly and seem give preferential treatment to tenants they prefer. Read More

I have been living at the Lofts at Pocasset Mill since January of 2013. I have a two bedroom two bath with a den (office) and also rent a garage space. I am divorced with a grown daughter...but obviously I like space and I like living here. The proximity to highways and central location in the state allows me to be where I need to be in a timely manner. As for the visual appeal; if 18 foot ceilings, exposed brick walls, 15x5 windows, granite counter tops and stainless steel appliances are... your things? Then this is the place for you. Over the years the office and maintenance staff have changed but have always been helpful, polite, professional and understanding. Currently, Tiffany runs the office. As for residents, I have been fortunate with respectful quiet surroundings. I have never had issues with pests trash or recycling. Parking in the winter can be tricky but if you follow the properties parking procedures there should be no issues. Overall, I would rent here again. I enjoy my loft. Read More