21 Oaks

With the change in management they have only gone further to increase the costs while decreasing the amenities, multiple times i have been billed in the middle of the month with no warning which has led to their automatic system attempting to evict me. They have a "gate system" which for a full year was completely non-functional meanwhile they refused to take fault for any theft or damage to vehicle within the lease.

Absolutely the worst. Oven, microwave, fridge, stove, and kitchen light was all broken. Washer and dryer are 24 years old. Corporate actually doesn’t care for shit. Roach issue, incompetent staff, I could go on forever, shut. this. place. down.

my roomates and I stayed in a 4bd and had the worst experiences! Your car will be hit by other students in the parking lot: A LOT . Your neighbors do not mind their business and will be in yours everyday. Maintenance Fixtures are handled late ! Extra unknown fees will be added to your rent , and utilities that you did not agree upon during the lease signing. Sometimes property management will forget to do they’re job properly and combine two months worth of your rent together unexpectedly and... will expect you to pay it in full ( no negotiations). Highly recommend that you look at other affordable student apartments as they do not care about the students only the property value and payments only . Read More

I have been a resident for 3+ years at 21 Oaks and management has gotten worse year after year. I was recently notified that the furniture in my personal bed space will be replaced and that all of my belongings need to be removed from the bed, dresser, desk, and nightstand. I spoke to a resident staff and requested to opt-out of the furniture upgrade. She said that wouldn't be a problem and she would notify the appropriate individuals. Shortly after, I was called by a manager and told that I... would not be able to opt-out of the furniture upgrade. I need to remove my items from the furniture and store them in my small walk-in closet or bathroom. Meanwhile, this upgrade is their top priority to ensure new residents are blind to the real issues, pest, poor lawn maintenance, untimely communication, and unorganized staff and programs. If you are thinking of living at 21 Oaks, I am sure there are much better options. If you are an incoming resident for the Fall 2022 year, I hope they are able to fix the foundational issues prior to your arrival versus polishing dirt to appease the eye. Read More

Almost anything that could be wrong with this place is. When we moved in it was evident that no one had cleaned it, it looked like no one had cleaned it for years. My bathtub was disgusting and had stains that will not come out. Additionally there are many roaches. There is a lot of stuff in the apartments that need replacing but it is very clear that management are not willing to replace old or broken appliances. AC does not work well. The apartments look no where near the same as the model... apartment shown. The blinds had so much mold on them and anytime you tell them something they say they will fix things and nothing gets done. If I could give zero stars I would. Read More