Hayden Place Apartments

Their package locker system is constantly down and you are unable to get your packages and they will not walk 2 minutes to open up the locker for you. Experienced it personally multiple times. They treat you respectable until you are a resident. Giving a tour to a potential resident would take longer than retrieving a package for a current one.

I honestly thought this was a great place to live, however the management of the property is horrible, forget about customer service, and it is basically a party palace. Cassidy was so rude and that was supposed to be the leader.... SPEND YOUR MONEY ON SOMEWHERE YOU CAN ACTUALLY PARK

I wouldn't recommend to live here. I've been a resident for over 2 years. The rent is pretty high, but you don't get what you pay for. I enjoyed the first year, due to the upgraded features of the apartments such as wood floors and nicer fixtures. Then they had a change in staff and there has been a huge decline of service in the property. Now it literally depends on which person you talk to whether your issue will get attention because certain employees just forget to put in work orders (I've... had this happen on multiple times.). It gets pretty loud and it is not taken care of because the courtesy officer can't seem to figure out where the noise comes from. Dogs from multiple other apartments cane be heard barking all throughout the night for extremely long periods of time. Parking can get pretty bad, especially if you want to follow the rules and find parking for your visitors (and they do boot cars overnight.). Other residents don't clean up from their pets, so I just avoid walking in the grass at all costs. There's often trash throughout the property as well as trash outside of residents places which attracts pests (ex. mice, roaches). Any issues you report, they don't get individual attention, they just send a mass email to all residents which doesn't solve the problem (because everyone just quickly ignores or deletes the frequent emails.) I found it a bonus that they have monthly events such as taco night or holiday parties for their residents, but these are basically parties for their employees. The gym is not maintained and half the equipment has been broken for years. The pool looks really nice, but is usually too much of a party scene to actually enjoy. There were multiple break ins and car thefts while I lived here, as it not a really gated community, you can literally just walk in (half the time I was here the gate was broken and just left open for anyone to roam.)Wise Properties owns 1/2 of Chattanooga, so they honestly care less about customer service or you as a resident. Read More

I have lived at Hayden Place over 7 years now. I just love it here. I love the location. I have a traffic light to get out on Signal Mountain Blvd when the traffic can be heavy in the mornings. I can take 27 South to go to Hamilton Mall area or I can go over the dam to get there. It's very close to Whole Foods Grocery , Publix Grocery and the Post Office. The staff is absolutely wonderful and will work with you anyway they can. Maintenance is right there when ever I need their help. They even... put in security bars in my shower for me that I purchased. I am definitely happy and satisfied living here. I have no desire what so ever to move anywhere else. Read More

Everything that could be bad is horrible here. Office staff are flippant and condescending. The “courtesy officer” is anything but courteous. The grounds and apartments are dirty and unkempt. Walls and floors are paper thin. Parking is a mess and visitor spots are essentially non-existent.

Just do yourself a favor and live anywhere else but here.