Monarch Apartments

The 4+ Star rating is Not Accurate. The Front Gate hasn’t worked in six months and Management wonders how “strangers “ end up at the pool. There is almost always a thick odor of weed being smoked around the pool and the apt patios. In my 10 months here my trash has actually only ever been picked up 4 or 5 times. Lots of hidden fees.
There’s better choices for less money.

If you are a prospective tenant, be sure to sort these ratings by newest!
Since Freeman Webb bought out this complex, the issues have been nonstop. Even if you have an agreement in writing, they may choose not to honor it!

My husband and I moved into Monarch in January and had such a wonderful experience with the staff at that time (office and maintenance)
Now, we are looking to buy a house and the Freeman Webb staff has been a nightmare to work with on our lease extension/month to month rate.… Not only do they insist they can wait until January 1 to communicate a rental rate (due January 1), they have contradicted themselves on the interpretation of the terms in our lease. Read More

I have attempted to have multiple conversations with the staff before leading up to a public review. This “gated apartment complex” is never gated, even before the damage to the gate. The amenities RARELY are available. And the most frustrating part about living here is you NEVER have a parking spot available. I have had to park at the Genevieve Bond store down the street and walk to my apartment NUMEROUS times due to the complex and gravel lot being full. There are children continuously running… around unattended. For instance, a child threw a football and left a large dent in my door, which cost me over $250 to have repaired. I had a video of this on my ring camera on my back deck and the office STILL didn’t do anything about it. Staff is extremely incompetent, disrespectful, and acts like it’s an inconvenience to discuss any concerns with residents. Moving into this complex was the WORST decision I have ever made! 10/10 WOULD NOT RECOMMEND! Read More

I moved in May 2019 and since then there has been a change in management 3 times, as well as a new company taking over by the 3rd time. I can’t complain about previous management in this review so I will just refer to the general basics of the apartment. The toilet flushes weak as well as the water pressure is so weak. The one bedroom closet is very small and bathroom is small. There is not enough room for parking, especially if you get off work after 6pm or really early before 8am. There has… been a muddy unpaved “visitor” gravel parking lot across the street for like 2 years now that’s barely lighted that they want people to park in rather than on the curb. They will tow cars (resident or visitor doesn’t matter) off the curb that’s parked. So good luck finding a parking spot that’s inside the complex gate. Often the gate does not work, either it will not close or will not open to allow people to leave. Walls / flooring insulation are indeed thin, I can hear everything from foot steps (there’s no carpet) to tub water running, and even people urinating. The smoke alarms are sensitive, it’s very frustrating to fry bacon. Read More