Walnut Hill Apartments

The customer service from the management staff to the maintenance staff is exceptional. They always go above and beyond the call of duty to ensure the best possible outcome for the residents. I appreciate the heartfelt concern for ensuring a safe community environment.

As a prospective new resident of Walnut Hill, I must say I have had a wonderful experience thus far! I was provided a personalized tour of a 1 bedroom home, along with being shown all the wonderful amenities. Jazmyn made sure I felt at home and answered all my questions. Looking forward to living here in the near future. Thanks also to Karen and Ronni in the leasing office. They made me feel right at home.

They are the most knowledgeable staff is have come across. They were eager to help me with all my questions. The property was very well keep and easy access. I strongly advise that yoy select this property.

We’ve lived here for over a year and during this span of time we’ve experienced two car break-ins to our vehicles. It just happened again to our neighbor. Management is very passive and nearly condescending about this when we’ve expressed our concerns. The most that happened was a mass email urging the residents to “remain vigilant” and that there is crime everywhere. Blame is redirected to residents. Security is nonexistent. There was night security here for maybe a couple of weeks and are now... nowhere to be found. We were also told there would be a community meeting that never happened. There’s a huge lack of communication here. But mainly, the car break-ins are just out of hand. Read More

After living here for 3 years everything was going well but now since March 2022 I can't even bear to be in my apartment anymore. I have an incredibly rude, aggressive neighbor above me who makes noises all the time. 5am-2am just constantly pacing, a toddler who runs around just to make my life a living hell. Wooden floors on 2nd and 3rd floors is the most idiotic idea for an apartment complex but back to my horrible neighbor. I've confronted him, sent dozens of noise complaints to no resolve. I... tap the ceiling and he puts all his weight to stomp on his floor in retaliation, no cares given. The manager is unprofessional and had the gall to ask "how often are you home anyways?!"Very unprofessional. The constant smell of weed when I come home is noxious, my whole place smells as if someone hot boxed it. This affects my job because I'm drug tested by my company and this can end up getting me fired. The place is overpriced, there is always trash overflowing at the compactor, I'm barely home now that I have to take shelter at my parents to get some peace and quiet. Imagine hearing constant loud noise for months on end with no break, it's torture. My cats are always skittish and bolting when the noise occurs and they're usually very calm, care free boys. The manager basically told me to give them more money and time to move me to another unit for $400 on top of another 11 month commitment. No thanks. I'll have to suffer until October till I leave this hellhole forever. I've considered lawyers, the police, anything to fix this with all the recordings I have of the noise. Two police calls to no resolve. Y'all wish me luck for the remaining time, if you're reading this after October 2022 know that I'm free and the happiest I'll ever be. Read More