Heights of Knoxville

Great experience so far?? It is great that the apartments come fully furnished and the in unit washer and dryer is amazing. They are constantly working to satisfy tenants needs.

I can see that the management is going in the right direction but it was awful for a while during all of the renovations. I had no complaints my first year living there, but after that it started to get difficult to communicate with management. However, this new management is easy to reach.

I currently live in a 3x3 unit and I have been a resident since August of 2024. I used to LOVE living here when I first moved in. After about a year of living here, the complex went under new management. That was when everything started to suck. All the posts about bugs and mold are true, and I have personally experienced a lot of problems since this year started.

My roommates and I were emailed in October 2025 about the chance to move out of our non-renovated unit into a freshly renovated one... and the same building for no cost. I jumped on this opportunity because it seemed like a no brainer, but I was SORELY mistaken. We were shown a beautiful unit with all new appliances/furniture/etc., and we expected our new apartment to be the same. The move-in date was changed around a lot, and then the management did not allow us to view our unit until move-in day, because they were renovating it up until the last second. Once I saw it, I immediately noticed countless problems. I notified management immediately. We were told to still move into this unit anyway, only given 3 days which happened to be during finals. To name a few of the problems, we had:
1. A non-functional water heater
2. A dishwasher not hooked up to water or installed properly
3. A washer with the hot and cold hookups switched
4. Mold in the shower
5. Mold in walls
6. Non-functional bathroom outlets
7. Closet racks that were not mounted
8. Inadequate storage in the pantry (2 shelves 6inch depth)
9. A patio door that would not lock
10. Front door would only stay shut if locked
11. Incorrect outlet covers making plugging in the Ethernet cord impossible

All of these problems listed were the problems I noticed when we first moved in. The maintenance for these lasted about 3-4 weeks to fix all of them. Since then, we have experienced mold, water heater dysfunction (again), and most notably, our A/C was broken for 39 days starting in March. I live on the first floor and had to keep my window open at night just to be more comfortable, which is a security problem. At one point, our apartment was 79 degrees.

This apartment can and does take advantage of young adults who do not have the life experience to know what they are getting themselves into. Also, the lease is airtight, so the property can avoid any kind of legal action against them, even for safety concerns and things required by TN law. It’s also very costly and difficult to get out of your lease, even when you deal with these problems. Read More

Honestly the best thing about the heights is the environment. It was enjoyable because of the space and structure rather than the actual quality of the apartments (quite dingy) but that should be getting better with renovations. I will say I was super frustrated that our office space and gym were closed half of the time we were there and we received no compensation for it

I enjoy having access to all the amenities in the apartment at an affordable price. There has not been much of a problem since living here other than having trouble with internet access and figuring out the correct address since day one of move in. Overall, Heights of Knoxville is a great place for college students who are looking for affordable prices with all the necessities that are needed in a home.