2/11/26
My Experience
I lived in the stella apartments for 2 and a half years . I remember when I first moved in everything seems great and they were very good at communicating when I first moved in. But over the years they couldn’t keep a maintenance worker to save their lives which means most tenants like myself had to wait 2 sometimes 3 months before they would come out to my apartment to do my service request to fix my a/c. I went that long during the summer time with out cooling central air. They told me even... after waiting 2 months that I would have to wait until they got to my apt that was on this so called list. Didn’t get my a/c fixed until 3 months by that time fall was approaching. Also I remember I was at work one day and they had the nerve to change my locks on me because they lost the spare key to my apartment. Telling me they needed to get into my apt to fix my faucet in my bathroom had been leaking for 1 and half month that I put in a service request for but they failed to come out until my downstairs neighbors kept complaining about their apt flooding. Not to mentioned I had to rush and leave work early enough to go up to the leasing office before they closed just to get the new key just so I could get into my own apt because they locked me out by changing my locks while I was at work. Also experienced someone dying because of a shoot out while living in these apts . Honestly I’m glad I moved out of these apts and found something better.
Review from Apartments.com
Property Manager at The Stella Apartments responded to this review
It's disheartening that our team fell short in delivering a smooth maintenance system, particularly on urgent matters like your A/C unit and lock changes. Your comfort is extremely important to us, and it’s clear from your comments that we missed the... mark. On a serious note, incidents such as shootouts are alarming and it is against everything we strive for in creating a peaceful community for our residents. We thank you for bringing these concerns to light as feedback like yours allows us to identify areas where improvements are needed urgently.













