The Grove Brentwood Apartments

The staff here is wonderful and very accomodating! I recently moved in and they helped me to secure an apartment fast and make the move in process smooth

Apartment unit is nice, had to get some plumbing issues resolved upon move in but other than that it was what I expected. The carpet is new and fresh, and the airflow is great.

If they really care so much like they say they do then they should reach out to me since there isn’t enough room to fill a whole book about the nightmare this place has been. It’s really unfortunate too because they talk a lot of game about all the improvements they’re doing to the place but over and over they keep being dishonest, perform illegal/unethical business practices, and have nonexistent customer service. I’m done trying to reason with these people so if one of the managers is reading... this then I would challenge them to reach out to me personally if they TRULY care and TRULY wish to resolve all of the issues that I’ve had in my 2 year stay here so far. But as far as my experience has been, these people only care about one thing: money. And they’ll do everything in their power to get it without giving back the slightest morsel of effort to make this place liveable. But I’m still open minded. If they make an effort to change things then the next review will be very different. Read More

It seemed like a great deal for the location but have had nothing but issues. I've had a leak in both bathrooms coming from upstairs and a leak in my kitchen coming through the kitchen light. One of the leaks in the bathroom flooded the apartment. Called emergency maintenance and it took 3 days for them to show up. The other bathroom they left a hole in the ceiling for a month and a half. Then leak happened again in same bathroom and I still have a huge hole waiting for it to be fixed for 2... months. Had to install my own closet doors when I moved in. One of which is too big and they were supposed to order a new one. I'm almost to the end of my lease. Still waiting. I didn't have a fridge for three weeks when I move in that was supposed to be here the next day. The dishwasher was broken and took 5 months to get a new one that doesn't actually clean my dishes so still have to wash by hand. There was another leak that flooded the entire lower level.
My biggest issue is the tow company they use for the property. Both of my cars have been towed. No notice even though both vehicles were registered with the apartment complex. It seems like the apartment complex gets kickbacks from them. Tried to fight the tow company and and was threatened with eviction and told they would tow my car anytime they wanted and there is nothing I can do about it but pay. Told me it was an abandoned vehicle and they had every right to tow. I parked the vehicle at 10pm and went to take my kids to school at 7am and it was gone. There is a large Mexican population is this complex they take advantage of here. I couldn't fight the tow company so I know they can't. Even called the police and was told it is a civil matter and would have to spend thousands on an attorney.
I really could keep going on with so much more. Spend the extra money. Live somewhere else Read More

The renewal party and meeting the new staff was really nice and pleasant. The staff are all very friendly and very helpful. It was nice to actually talk to the staff members and tell them about some of my experiences since I moved in.