Summit Ridge

Current resident. Terrible place to live. Rude management, weird maintenance makes me feel uncomfortable, & stuff breaks in my apartment left & right. 0/10 would not recommend!!!!

I am a 52 year old Executive woman for one of the biggest employers in Texas, and wanted to live close to my work. I thought the apartments were nice on the outside, and ok on the inside. Was fine for a year, until I could buy a house. I applied, and spoke to the leasing agent, who was very very nice, very personable. I was approved, BUT then I was "referred", which means they will screw you at every turn. They wanted a Birth Certificate?!? I bought a house years ago, and wasn't required to... supply a birth certificate, then they said they want 2 months rent in advance, plus the prorated for the rest of February!!!! That was over $3,100!! Talk about excessive! NO REASON for that kind of deposit for a 1 bedroom apartment. My credit may not be perfect, but it certainly isn't $3,100 bad. The Property Manager and Assistant Manager all nice when you are a prospect, but god forbid if they have to go the extra mile to help! Rude managers!!! I wouldn't live there for free, just because of the management! 52 years old, HIGHLY educated, Executive Professional, and an American Citizen, with no criminal history and I am was treated like I was the biggest "risk" that walked the planet! OUTRAGEOUS! DO YOUR HOMEWORK people. Talk to them first then apply if you have to. Summit Ridge took $249.29 of my month and refuse to return it because they said I was "approved". That's how they make money is approving someone and KNOWING people can't afford $3,100 down, and then take your administrative fee! I'll be posting this review where ever I can!!! Read More

Do not move here. The wall are super thin, you hear folks running up and down the steps. Oh let’s not forget the stomping neighbors that I’ve reported multiple times. They don’t have a care in the world. I will never rent here again. Everything needs to be upgraded but most of all the apartments have some structural issues. You can tell that they painted over the cracks in the walls. My walls are cracking as I type this message. When I first moved I was tons the carpet was steamed cleaned, nope... they lied I had to get a cleaning service to come out and steam my carpet due to ticks being in the carpet. The paint on the tub is peeling from when they tried to cover up that the tub is old and need to be replaced. I can go on and on! Read More

They disable parking passes for no reason and have you towed for leaving a bad review. Can’t own up to their mistakes or make them right.

Summit Ridge is definitely a great place to live thus far. In spite of going under new management and system updating/transfer, the company did a great job in maintaining new residents and getting everything together to make things extremely simple. I love the entire crew that VaSean has put together. VaSean is an amazing person/manager. I have never known a manager to call your personally to simply ask how was your move, and if there was anything I needed. The entire crew practice very strong... communication skills, and I think that alone makes the stay very warm here. The maintenance is also amazing, 9/10 they will be on their way to fix or converse on anything a resident may need. The office staff are extremely friendly. VaSean has a perfect team here. Summit Ridge definitely has my vote, YES! Read More