The Trails Apartments

This complex is a mess. The walls are so thin that my next door neighbor's alarm would wake me up at 4am every day. I could also hear when my upstairs neighbor came home, when he used the restroom, and when he blew his nose. I had a yellow jackets crawling into my apartment and management didn't do anything until I was stung. The maintenance man always made me feel uncomfortable (and he came in a lot because something was always broken). This complex will not give you your deposit back no matter… what, and there's always a shooting or robbery either here or on the street. I promise you can find a better apartment for the same price; I did! Read More

I have been living at the Trails going about 5 years in February 2024. I truly love my apartment home and have always felt pretty safe living here. The grounds are kept beautifully and maintenance has always been quick to come out for any issue I have had. The only thing I don't like (and I truly hate that I have to even mention it) is a lot of people here smoke and they will smoke inside their apartments even though it is prohibited and listed black and white in the lease agreement. If you… smoke or don't mind the smell you should be fine. Read More

Since the managers have stayed consistent for the last year or so things seem to be greatly improving. Donna and Monica really do care about residents and have stayed late so that I could get my package that was delivered to the office. The manager lives on site and I have seen her making improvements on a continuous basis. Any maintenance issues I've had all very minor were fixed within 24 hours and most that same day. She has been working to get the residents more community involvement and… we recently had a fun painting party. She brought in a artist to teach us to paint a beautiful sunset painting. She's scheduled us a game day watch party, pool parties, boot camp workouts, safety meetings with local law enforcement, and many holiday events. My favorite was when they came around and picked up our trash by our doors for tenant appreciation week. It's by no means an upscale complex but it's clean and safe. I'm happy to have called it home for the last four years and in my opinion the best complex on Treepoint. Read More

Lived here for a year and it was by far the worst experience I've ever had. Moved into the "updated" apartment but really the model that they showed me was nothing like the one I ended up in. Toilet overflowed two separate times, cabinets were falling apart, dishwasher did not drain, and air-conditioning barely worked. Not to mention the management which was very demeaning to me and would fine you for any little thing. Also the complete lack of security lol. I could go on and on but the… point is they try and make it look nice and they play nice until you sign the lease and realize you completely made a mistake. Wish I was just bitter but I really did have a terrible terrible experience living here. The only good thing about it was the nice matinence men and it is (used to be) cheap. Read More