Avalon Hill Country

Walls/floors are super thin; you hear when people come and go all night and day long!

They advertise smoke free, but do nothing to make sure it is! Instead they put it on the renters to call police(Police have more important things to do then come by an apartment complex)!

When I moved here I told them I needed parking close to my unit, they told me they have no issues w/parking and wouldn't be an issue! **they LIED**
You can't park near your apartments because the spaces are limited so you... have to park at other units and walk a quarter of a mile in most cases! (Exercise is fine but do this everytime and carrying work, school, groceries,,etc.) oh and it's up and down hills too! Keep in mind it rains often and very windy!

Packages never get delivered accurately.they even have Luxer mail room but half the time they just get thrown in there!

The tow company they use, never comes! No response to communication with them!

The community rooms the TV's repeatedly play their commercials & you can't use them because they lock up the remotes and make you pay $250 to rent the space to use them!

Pools are not clean! Fire pit doesn't work!

They have an excuse or request to enter your apartment/balcony every other month for checking fire alarms inside or on patio! Safety is great but this is ridiculous!

I repeatedly advised staff for months on all these issues trying to work with them, but at this point they still do nothing to resolve issues!

Worst experience ever!
**Definitely not worth the price!

The very reasons I moved here were based on them advising of smoke free, and close parking to unit...not true! Read More

What you see is not what you get. You get, is what you pay for. It’s cheap. And transient. I’ve never been more disappointed. Most of the pets here are either reactive or aggressive. Notes try the safest place fur pet owners.

Cockroach infestation upon move-in. Thin walls, lousy parking, dogs barking constantly. Incompetent management. Stay away.

I love my apartment and the Staff is great and maintenance is fast. I love the view and quietness of the complex. My only complaint is the parking near my building is terrible. There are two cars that never move, they are taking up parking from residents that really needs it. And I have two neighbors that flip flop their cars so no other residents can park in the spots ( I seen it with my own eyes). Otherwise I love where I am at.

Cielo has to be one of the most beautiful apartments in the beecave/lakeway area! Ontop of the staff being amazing, especially La’Keisha & Debbie who have been so helpful throughout my experience of living here and the view of the mountains we get outside our windows is breathtaking and moving here has been a breath of freshair for me.