5/23/26
Unsafe
lived at Cannon South Apartments and lost everything in the February 2024 fire. Watching your home burn down is traumatic enough, but what made it worse was the complete lack of accountability and support from management afterward.
According to reports, the fire spread through multiple buildings and there were concerns raised about smoke alarms not going off in the first building affected. Residents were displaced overnight, many losing all of their belongings.
What shocked me most was how... little compassion or responsibility the complex showed to tenants after the disaster. Communication was poor, support was minimal, and residents were left trying to rebuild their lives largely on their own. Losing everything you own is devastating, and no tenant should feel abandoned afterward.
I would strongly encourage anyone considering moving here to think carefully about safety, maintenance, and how management responds when residents go through a crisis. A nice leasing tour means nothing if the people running the property disappear when tenants need help the most.
Review from Apartments.com
Property Manager at Cannon South responded to this review
The February 2024 fire was difficult for our entire community. We are incredibly grateful that all residents and pets evacuated safely. While we have no record of a resident matching your name, we must clarify that Cannon South Apartments met all... city safety standards and passed a full City of Austin fire safety inspection just three months prior to the fire. The investigators determined that the fire was caused by a negligent tenant, not by anything related to the property's safety.
If you were a tenant affected by the fire, we are sorry for the hardship and loss you experienced. If you have concerns that remain unaddressed, we welcome you to contact us directly. We wish you the very best moving forward.
Cannon South continues to focus on maintaining a safe, well-managed, and supportive community for all residents.
Management of Cannon South Apartments














