Solomon Apartments

Living at Solomon Apartments has been a deeply frustrating experience, due primarily to poor property management, compounded by the building’s subpar construction, in my opinion.
While the building looks attractive on the surface and the amenities are very appealing, it is easily the worst build quality I’ve encountered in any apartment I’ve lived in, despite the premium price tag. I'm an extremely heavy sleeper, and I’ve never had significant noise issues in any apartment before, until this one... . Here, the noise travels through walls and ceilings like paper. I can even hear when my upstairs neighbor is taking a shower or flushing the toilet.
I’ve lived in apartments across a wide range of locations, building types, and price points—from broke to high-end—and none have come close to the level of disruption I’ve experienced here. While I believe my upstairs neighbor was uniquely loud (lots of loud banging and stomping at all times of the day and night), I’ve also spoken with other residents who report similar issues, which leads me to believe that this is a widespread problem, not an isolated one.
I’ve submitted multiple noise complaints and spoken with both the on-site and regional property managers. Unfortunately, the situation remains unresolved. After months of stress and sleepless nights, a unit transfer was offered—but not for another two months and at a higher rent, which is not, in my opinion, a reasonable solution to a persistent problem. In my experience, the Greystar staff has been consistently dismissive, responding to legitimate concerns with a tone that often felt more like mockery than meaningful customer service. Being talked down to and brushed off repeatedly made me feel frustrated, powerless, and disrespected.
I understand and accept that it is unreasonable to expect silence in any shared living environment, but in my opinion, what's happening here goes far beyond normal apartment noise. What was supposed to be my dream apartment has turned out to be nothing short of a nightmare. My mental health, sleep, and quality of life have declined significantly as a result of living here. I truly hope management will eventually take more proactive steps to ensure tenants have the peaceful living environment they deserve and pay for. Read More

Solomon has been a great place to live, lots of great changes made and great location to Mueller and downtown. just wish other residents would be more respectful and mindful that other people live here and they should pick up after themselves and pets, it’s not the property owners responsibility to pick up after people.

The Solomon is advertised as a “luxury” building, but the reality is very disappointing. There are ongoing problems that make living here frustrating and not worth the rent prices:
• The package room is a constant mess, and I’ve lost multiple packages due to poor logging or theft.
• Cleanliness throughout the property is poor. The pool and outdoor furniture are almost always dirty.
• After a major flooding issue inside the apartments, the only response was offering complimentary breakfast... .
• Humidity inside the units is a serious issue. Even with a dehumidifier, I’ve had clothes develop mold.
• The apartments themselves feel cheaply made. The dishwasher never cleans properly no matter the setting, and there is no soundproofing — you can hear every step and TV from your neighbors.
• The garage is power washed with little notice, and residents are threatened with towing at their own expense if cars aren’t moved. Inconvenient and stressful if you’re traveling.
• The garage door breaks at least once a month, and there has even been a break-in where belongings were stolen from residents’ cars.
• The entrance call box almost never works.
• Even small things, like the lobby coffee machine rarely having cups, are overlooked.

For the high rent, you expect a true luxury experience — but instead you get disorganization, cheap construction, constant maintenance issues, and little accountability from management. This building does not deliver on what it promises. Read More

The staff at Solomon have been wonderful from the day of move in. The ladies at the leasing office were beyond helpful in getting me set up for my move in despite my many questions. I was also very impressed by the community with the recent storm, I have gone through numerous hurricanes back home and never received as much attention as here at the Solomon. The housekeeper is amazing and always helpful and the maintenance team have been wonderful in getting anything in my apartment fixed whenever... I submit a request. This is a beautiful community with great staff so I definitely recommend it. Read More

Living at The Solomon in ATX has been amazing — the apartments are modern and spacious, the amenities are top-notch, and the location is perfect for easy access to South Congress, downtown, and the lake. The community feels safe and welcoming, and the staff is always friendly and helpful. It’s the perfect mix of comfort, convenience, and Austin charm!