Timbercreek Apartments

I started having problems even before I moved in. The apartment was so dirty, grease on the walls, under the kitchen cabinets, the bathtub and bathroom walls weren't properly cleaned but repainted over-mold! I've lived in older apartments but nothing this badly taken care of. Both maintenance and staff have admitted that the complex needs to be updated but that the property management won't do it. The location is the only good thing about this place since it's close to downtown but being so... close to the creek just brings out so many bugs. Management is good about getting pest control over here as soon as a request is made but even pest control said unless the property management properly cares for the building by sealing entry points, then there is very little that they can do to fix the problem. Several of my neighbors have the same issues even though we are all doing our best to keep our apartments clean, taking out trash daily, keeping drains closed, and never leaving dishes or food out. I wish I could break the lease and go anywhere else. The sad part is, management is really nice and it's Roscoe Properties that don't want to spend the money to take care of the property. Read More

There are no cameras in the parking lot and no security. Had my tires wiped clean from my car. I don't feel safe here and constantly worry about my car being vandalized. If a crime is committed toward you, do not expect any help from the front office either.

Plumbing problems from the beginning 7 repair requests due to faulty plumbing in the bathrooms, and on one occasion, they included the toilet was leaking "moldy water." pictures provided to management showing 2 moldy air vent returns. They replaced the 2 air vent returns and "spot" cleaned the areas- The other MAJOR issue is bedbugs and roaches-A request was made on 11/10 to inspect and treat for bedbugs and roaches. The boys had cockroach traps and bed bug repellent traps in their unit,... finally sent their pest control out- active bedbugs! Let me also say that we spent close to $2000 on new bedroom furniture, mattress notified. We tried to explain to them that the unit was UNLIVABLE. We provided photo documentation of the bedbugs on the bed, on and around the window sill, and the bites on my son's arm. Seriously, who wants to live and sleep in a bed where you showed them live bedbugs? I was completely disgusted and sick at the thought of my son sleeping in his OWN bed. Management does NOT care about the health, safety, and well-being of my son and his roommate. They have been displaced since November Management sent my son and his roommate a bill for $1000 to have their unit treated LOL...Management couldn't get the service scheduled until 19 days AFTER they were 20th...paid for rent for 11 days in November they couldn't live there, and continue to pay rent for a place we don't know is safe from mold and bedbugs. In order to prepare their unit for the treatment, they tossed hundreds of dollars worth of food and other items. I told my son to toss ALL his new bedding, pillows, towels, etc. and purchased new again. I offered to show them the receipts of how much money we are out of pocket - they DON'T CARE! The new stuff sits in my garage until we can get he and his roommate OUT! They offered to move them to another unit in the same complex or to another of Roscoe Properties....AS IF! Go read the reviews on this property and the other ones - that was NOT gonna happen. They "allowed" us to submit a 30 day notice for an agreed termination of the lease, but not WITHOUT further cost to us. They felt it was "generous" to offer us that, but we had to agree to pay half of the re-let fee, which was $725, and we get to continue to pay for the utilities, oh and the best part is we have to pay a pro-rate portion of the rent for January! Read More

Do not waste your money here, it is overpriced for the quality of living you will get. Infestations, poor management, and constant problems in the apartments. Save yourself money and headaches and live elsewhere.

The price for this location is great. The apartments are a little outdated, but maintenance is quick to address any problems. The apartments that face the creek are awesome. The ones that face the pool can be a little noisy. The office staff is always friendly and helpful. If you have a large/restricted breed dog, Timber Creek is perfect. They do not have any breed or weight restrictions and the property is extremely pet friendly with plenty of places to take your dog out for a little walk, plus... you are just a few blocks from a large off leash dog park. The property is well maintained, generally clean, and we just got a new fitness room. My only complaint is the laundry room which some of the washers don't work and most of the time it is too busy to do laundry if you work a traditional 9-5 schedule. The best part is you are a 15 minute walk from downtown! I have been here for almost two years and plan to renew again. Read More