7/20/26
Do NOT recommend!!!
This has been one of the worst apartment complexes I’ve ever lived in. Since moving in (December 2025), I’ve experienced ongoing issues with little to no permanent resolution despite dozens of emails, texts, calls, and maintenance requests.
I’ve dealt with a persistent sewage odor(corrosion and potential mold on faucets) coming from every faucet, recurring roach infestations (including roaches in my cooked food), and excessive neighbor noise that has been reported since January with no... meaningful action taken. I work from home, and the constant noise has significantly impacted my mental health. Management has acknowledged receiving my evidence but has failed to resolve the problem.
When I requested a mutual lease termination due to these ongoing issues, management denied it without penalty and showed little concern for everything I’d documented/experienced.
The property is frequently dirty, trash is left in and around the grounds, parking is extremely limited unless you pay extra, and the package locker area we pay for monthly is always unsecured, leaving packages vulnerable to theft.
I cannot recommend this complex. If you value cleanliness, responsive management, rule enforcement, and a peaceful place to live, I would look elsewhere.
Review from Apartments.com
Property Manager at Frankford Station responded to this review
Thank you for taking the time to share your feedback. We're sorry to hear your experience has not met your expectations. Our team is committed to providing a clean, comfortable, and enjoyable community, and we take concerns regarding maintenance,... pest control, noise, and community upkeep seriously. We continuously work to address resident concerns as quickly and effectively as possible. If there are any outstanding issues you'd like to discuss, we encourage you to stop by the leasing office. Our team would be happy to meet with you, listen to your concerns, and work together toward a resolution. Thank you again for your feedback, and we wish you all the best.
