The Ownsby

Since the change in management at Ownsby Apartments, there has been a noticeable decline in professionalism and communication.

Details fall through the cracks, communications go unanswered and when responses are received, reasonable questions are sometimes treated as if they are excessive or demanding, rather than being handled with professionalism. This creates an environment where residents feel discouraged from seeking clarification.

Additionally, interactions with management have at times... felt unprofessional, including instances where the property manager has spoken over residents or raised their voice during conversations. This approach makes it difficult to have productive, respectful communication.

Overall, there is a lack of professionalism under the new management. I hope this feedback is considered and leads to meaningful improvements. Read More

Thank you to this team for working to get us moved in with such short notice and turnaround time. They were timely, kind, professional and all of that makes a move in a breeze. We all know moving can be hectic. Whenever we've moved in the past it's always been a brand new apartment. This one may have been lived in 1-2x before so it wasn't BRAND new but it still felt like it and for the minor things we noted on our move-in sheet they were on top of them which is always that comfort and... reassurance that, "yes, I made the right choice."

Praying Numbers 6:24 for this team and this property because there's a reality to consider too - you get a great team and as life would have it, that moves on and then your quality of living may shift (maybe not), but for now, as long as we have this team: Maddy, Jeanine, Candice and Brian, I will enjoy them.

And the free coffee!

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I’ve loved my new apartment, it’s been a super easy process moving in and ever since I’ve moved in I’ve loved every part of it. The complex is super clean and friendly, Maddy helped me with everything and she’s amazing and I couldn’t have asked for a better person! The amenities are fantastic and there is never a dull moment in here! You will have so much fun living here and everything is definitely a 10/10!

This is my very first apartment, and I’ve been here for almost a year and a half (I moved in just a few months after the community opened). From day one, my experience has been wonderful. The recent change in management has been just as great—if not even better! They’ve really focused on building community, from starting monthly newsletters (which are both informative and fun) to keeping residents in the loop on everything going on. I believe Maddy creates the newsletters, and she always does a... fantastic job. Whenever I have a question, she’s quick with helpful answers—and honestly, every team member I’ve met here has been just as kind and supportive. Read More

I recently toured this Apartments and had a wonderful experience. The community is beautiful, modern, and well-maintained. Jeanine, the leasing consultant, was absolutely amazing, she was professional, friendly, and made the entire process feel easy and welcoming. She took the time to answer all my questions and gave me a thorough tour. If you’re considering moving here, I highly recommend asking for Jeanine, she truly made the visit exceptional!