5/14/25
Poor customer service/ liars
It’s been almost 3months and yet Kim still waiting on my deposit back and all I keep getting is the run around about how management has changed but that’s a lie too because it’s the same staff with the same stories. I’d give 0 stars if I could. Plz don’t waste your time or money. I literally had to keep calling them for updates on apartment and they’ll lie and say they called you but they don’t.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Broadstone Paragon responded to this review
We are truly sorry to hear about your experience. We understand your frustration and want to assure you that we take your concerns seriously. We invite you to reach out to us directly at 1 469-689-7204 or broadstoneparagonmgr@willowbridgepc.com so... we can address your concerns in a more personal manner.
Sincerely,
The Broadstone Paragon Management Team