MAA Medical District Apartments

Not happy at all with how my move in was handled. Was told I would receive $150 off 1st month if I look and lease. Was told that the apartment would be ready on 1st or 2nd. I called several times no answer. I receive an email with a new move date of July 4th on the 2nd. I sent an email advising they need to move the date to Friday as the 4th is mid week, a holiday and I took off Monday and Tuesday to move. They didn’t honor the special and the apartment has a huge list of repairs needed. I... turned in the move in inspection list to the office and sent an email explaining what repairs were needed. I followed up in person and via email. No response as of 3 weeks later. Maintenance came one due to the manger putting in the request immediately to have someone turn the water on in the restroom so I could bathe and use the sink. Since that day no one has reached out or responded nor has maintenance made any additional repairs. I called CORPORATE two weeks ago as of date no contact or response. Today 7/20 I entered 15 separate tickets for each repair. I was told previously the move in inspection sheet would be used to enter tickets. That was never done. The halls often reck of dog urine and the residents let the dogs poop and don’t bother to clean it up. Read More

First I want to say that the leasing and office staff are awesome and helpful. My floorplan and the amenities are both great at this place as well, but it's an older building and it shows a lot in the little things. I've been here less than two months and I've already dealt with four major maintenance issues. I generally really enjoy my apartment here, however, sometimes it feels like I'm just waiting for the next maintenance disaster to strike.

I like the MAA Medical District a lot, close to workplace. Kroger is just next door. The leasing staff are super friendly and very helpful. Couldn't give 5 Stars because the stomping noise during midnight time from the neighbors upstairs has been annoying. Try to cope with lack of sleep and fatigue everyday. Not sure if building 4 have more problems.

It is a very old property with constant break ins, homeless people, and gun shots.

Overall colonial reserve at medical District is a decent place to live. But do not expect flashy over the top amenities or much leasing office/community involvement. This property consistently increases rent rates to keep up with the market but obviously does not reinvest that money for the betterment of the community. It appears ok on the outside, but take the time to walk the property yourself if possible. You’ll be glad you did. Car break-ins are the norm but as is the case in the... general area. As we all know, crime doesn’t have an address- but you sure have a choice on what to call “home”. Read More