6/12/23
Terrible Management & Poor Apartment Complex
There is very little good to say about this apartment and the management. I would caution everyone to stay away - not worth the price at all.
Pros:
- good location for if you need to work/drive often to Downtown
- some good restaurants/shops within the Sylvan shopping complex
Cons:
- they pushed back my move in date 2 days before i was supposed to move in leaving me scrambling to figure out how to change my furniture delivery etc. they were honestly so unsympathetic and uncompromising during... this whole ordeal.
- renovations done in the room before move in were so shoddy (i.e. actual holes in the wall) and despite multiple calls they came only months later to fix it
- appliances constantly break down & ceiling leaks a lot but maintenance team usually ignores any requests - sometimes they have closed requests without doing anything.
- the managements seems like they are out to get you. They will charge hefty fees ($50+) for every small trash violation, even though THEY keep changing the rules and I already have to pay them $10 a month for valet trash. Oh and they are barely ever reachable and if you do manage to reach them they are so condescending. Don't be fooled by how nice they are to you before you sign the lease - they treat you like literal trash afterwards.
- the walkways and stairway smells like weed all the time
- despite them claiming to have security, I never see it. many cars are broken into in their garages.
- elevators are constantly broken (may work for days before being broken for weeks at a time)
Review from Apartments.com
2 People Found This Helpful
Property Manager at Sylvan Thirty responded to this review
Hi! Thank you for taking the time to share your experience with us at Sylvan Thirty Apartments. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!













