Vail Village

The apartments are great; I love my floorplan, I love the layout, I love the community, I love the staff..but.

There's no noise clause in this lease and you're not penalized no matter how much noise is made.

I had to renew my lease because I was told I'd have to pay $700 plus the $200 rent increase in order to move to a SMALLER unit on the third floor because the floors are so thin that the person above me's every move wakes me up and I work overnight. So I can NEVER sleep in the day. I spoke… to the wonderful staff about the issue and they did nothing. They didn't tell me prior to my lease ending that I'd have to pay $2100 that month in order to be on the 3rd floor. I've attempted contacting the corporate office and no one has reached out to me. So here I am, going into my 2nd year of this lease because to do anything else would've been a greater inconvenience.

It's also irritating when pool rules are emailed to you and you observe people drinking glass bottles at the pool at 2AM on a weekday like nobody around the pool has to sleep.

Aside from the cons, great place to live.

Signed,
Sleep Deprived. Read More

When I moved into these apartments, I felt like I'd found something good. The first month's rent was half off, the internet and cable came with the apartment. BUT the tenant above me and below me are entirely too noisy. I've complained on the lady above me since I moved here in April. It is now November. She hasn't been reprimanded (there's no clause for complaints in the lease), she's only constantly been "talked to". According to my mail, there have been MANY tenants that have inhabited this… unit and according to the tenant herself (we've had a few run-ins) and the leasing office, she's been here 4 years with consistent complaints. The leasing office said they'd accomodate me but there are no units available..and I haven't to seek answers each and everytime. Nobody ever gets back to me as they don't answer the phones in the leasing office either. I've called and emailed the corporate office and NO ONE has EVER gotten back to me. My lease is 18 months so now I'm stuck here for 12 more months while the lady upstairs runs relays on the thin floor above me and spanish music plays from below. The community is nice and the clean and I love my unit but everything surrounding the experiences has made it PURE HELL and I'd never recommend anyone stay here simply because of how thin the floors are and how your concerns are truly handled. There's no way a person should be allowed to live anywhere for 4 years while racking up complaints. Read More

This complex has gone from bad to worse. No one adheres to trash pick up rules, the hallways constantly smell cos smelly trash sits for days waiting to be picked up. It's embarrassing to have guests. Loud neighbors, pool is constantly out of order, dog poop everywhere, parking is
limited, area feels unsafe etc. I don't plan on renewing my lease.

we were searching for an apartment & i suddenly remembered that i used to live here & i recalled how nice of an apartment & what a great environment it was. they were usually quick in getting back to me & ashley was always so nice on the phone & even in person when we went to go & tour the unit. i’m happy to say we were able to lease & rent the apartment. i’m going to make sure to come back & keep the review up to date but so far, so great!