5/2/25
Living Conditions Worsening – No Support from Management
I’ve been dealing with a serious maintenance issue in my unit for over a month now, and it still hasn't been resolved. Despite repeated complaints, management has not offered to move us to another unit or allow us to terminate the lease without penalty.
The AC unit is non-functional, and water continues to leak from it, damaging the floor. To make matters worse, there is visible mold spreading across the bathroom walls, creating an unhealthy and unsafe living environment. Unfortunately, there... has been no urgency in addressing these issues, and communication from the management has been disappointing.
I hope this review helps others make an informed decision before moving in.
Review from Apartments.com
Property Manager at Epic Apartments responded to this review
Thank you for taking the time to share your experience. We’re truly sorry to hear about the unresolved maintenance issues and the frustration this has caused — especially regarding the AC and visible mold concerns. Your health and comfort matter to... us, and it’s clear we fell short in providing the support you deserve. We take these matters seriously and want to make things right. Please reach out to our management team directly at so we can address this urgently and explore appropriate next steps. We appreciate your feedback and remain committed to improving.
