10/27/25
Verified Renter
Chaos When I selected the unit that I moved into from a list of avaiable units, one would think it would be ready, and everything working when especially put as an avaible unit for leasing/renting, now I know that things break, even when they've already done a once over, but on my move in day, the maintnence team was still cleaning/working on the unit, and I get told by the head of maintnence that my central air conditioning and heating is so old and broken down it had to be replaced, so they... supplied window units, and was told two weeks would be all that i would need to wait, its been 5 weeks since i've been told that, day one no hot water (that got fixed asap so thank you) but in my 2nd week i put in a request to have the fridge fixed, they came out a week later and they must of cleaned the coils or something, but it still isnt reaching food safe temps, put a second ticket in, and that got closed out without them even visiting the unit to look at it, now i'm on my third ticket to get it fixed, now mind you its still blowing out bug parts into the fridge, its a nice community, friendly staff, but hard to reconmend anyone to move here or sign a lease on a unit if its going to take this long to get things fixed/replaced to allow for a comfortable living experience, and this only a few of the issues i've had with the property
Review from Apartments.com
Property Manager at The Griffin Apartments responded to this review
We are genuinely sorry to hear about the issues you've encountered since moving in. Prompt and efficient maintenance is something we strive for and it appears we have fallen short in your case. We acknowledge the inconvenience caused by the delayed... replacement of your central heating/air conditioning, as well as the ongoing refrigerator issue. Our team takes these types of concerns very seriously, so we'll be sure to review our handling process to prevent similar experiences in future. Thank you for sharing this feedback with us- it helps us improve our services across the board.
















